Mahlogonolo Masemola

I am a well-rounded individual with a diverse skill set. I possess excellent customer service skills, including patience, empathy, active listening, and effective communication, which is crucial in a customer support role. 

I can troubleshoot software or hardware issues, manage online platforms, and work with different computer programs, indicating that I am tech-savvy and possess technical skills.

My sales skills are also impressive, and can persuade customers, handle objections, and close deals. I possess fast and accurate typing skills, pay attention to detail, and have experience with data entry tasks, such as support ticketing and order fulfillment. I am organising and can use Excel as the main tool, which is vital in keeping track of different tasks, tickets, and orders. 

I manage my time effectively, prioritize tasks, and meet deadlines.

I also have strong interpersonal skills, which enable me to work remotely with other team members, communicate effectively, collaborate and resolve conflicts.