Mahesh More

Mahesh More - |- SUMMARY 8+ Years’ experience in IT corporate environment. I am proficient at building and maintaining professional relationships. Multi-skills include Client relations, Web Publisher, Website Analysis, Content Editor, Project management, Technical Support and Email Marketing. Tech Skills:  Hands on experience in CMS platforms like SDL Tridion, WordPress, Sitecore (9,10),  Hands on experience in HTML and CSS  Basic Knowledge of Photoshop, SEO  Experience working with a Project Management tool JIRA, Kayako, Asana. Highlights      Attention to detail Work independently SEO and Content Marketing Confident Decision maker Testing, Debugging & Documentation      Knowledge of Design & Development Excellent Problem Solving Skill Website Optimization Client Communications Generate new ideas & strategies Work Experience 1. Senior Software Engineer Marlabs Innovation Private Limited July 21 to 5 November 21 Roles & Responsibilities: Sitecore Content Editor  Responsible for Content Migration (Sitecore 10) Process.  Update Content requests, including creating new pages, updating images, editing existing content and troubleshooting issues.  Coordinated with Developers regarding bugs, backend issues. 2. Content Author Marathon Electric India Private Limited May 20 to Jun 21 Roles & Responsibilities: Associate  Manage daily website content requests, including creating new pages, updating images and editing existing content and troubleshooting issues.  Ensure quality and timely completion of requests.  Be able to perform basic to medium complexity HTML coding and Photoshop activities like image re-sizing, image editing etc.  Tracking tasks and projects through a ticketing system Jira while sharing progress updates with cross-functional team members and manage workload and project timelines of assigned projects and regularly provide progress reports.  Identify, manage, resolve, and escalate risks and issues affecting timely closures of requests.  Managing SEO score from Site improve.  Responsible for Migration Process. 3. Associate Catalyst Corporate Services Private Limited 24 April 2019 to 23 April 2020 Roles & Responsibilities: Associate:  Ensure that content meets the company or client's needs and follows our in-house style guide.  Organize, modify, and update existing content.  Verify content and information.  Work with the graphic design team to ensure a user-friendly experience.  Manage a busy workload according to deadline.  Analyze data and analytics and seek to increase reader engagement and retention.  Knowledge of SEO and industry best practices. 4. Web Publisher Lionbridge Technologies January 2017 to 17 April 2019 Roles & Responsibilities: Web Publisher:  Managing content through SDL Tridion (Web 8.5, T11) Content management tools.  Managing a team of 08 members, with request distribution and weekly sync. up calls,  Project distribution and motivating the team for process improvement initiatives.  Managing client calls, Daily project update status reports, communicating project highlights and managing request queues via Issue ticketing portal (JIRA) 5. Technical Support Officer Bigblueroad India Private Limited October 2013 to August 2016 Roles & Responsibilities: Application Support + Frontend Web Developer- Websites- MyVillage Anjuna, Hertz Coupon, bomjesus.org, Akquasun etc.  Creating and updating for Site components, templates & content Pages using CMS tool such as WordPress & Web Technologies such as HTML, CSS, Dream viewer etc.  Designing and creation of web pages build for online campaigns  Responsible for on time publishing of the online version of our monthly activity & daily web operational task.  Timely and effective communication with clients and virtual teammates.  Cropping, Editing and rendering Images as per standard dimensions using Photoshop tool.  Performed the responsibilities of maintaining quality assurance of finished websites including the validation links. Project Coordinator - Sales planner (Discover the world), Marketing Planner (Akquasun)  Analyze project requests from management to identify project goals and objectives  Ensuring that project communications run smoothly, keeping key stakeholders and decision makers engaged  Work with resource manager/departments heads to acquire project team  Tracking, analyzing and reporting project status, Creating and updating project documentation  Work with team to make sure that project is on track, to remove impediments, provide resources and data needed  Managed deliverables, resource calendars, and expense reports. Marketing  Knowledge of Marketing & Branding (for Hertz car rentals, Cruises [Carnival, Hurtigruten, Variety, Celestyal], Expedia TAAP, Caesars Entertainment)  Responsible for designing & developing promotional Materials like email marketing and supporting print material through Constant Contact marketing tool.  Create Promotional EDM, Standees, Brochure and Flyer Design. L1 Support  Managing Inventory & Database.  Online Application troubleshooting & Support  Placing order for Desktops and Laptops  Create users in AD and give Folder Access.  Training for New Staff on product  Answering requests by phone, email.  Requests coming in Kayako (online ticketing System) and assign to appropriate team members. 6. Associate Technical Engineer CMS Info Systems Ltd. August 2012 to March 2013 Roles & Responsibilities:  File reports on product problems and issues.  Research and troubleshoot technical issues.  Processes customer orders.  Guiding customers on installation and updating.  Walk customers through solutions.  Recommend resolutions to ensure better customer service.  Training people how to use various systems Education PGDM IT Project Management Welingkar Institute, 2018. BSc IT from RADAV College, Mumbai University, 2013 HSC from Vikas College, Mumbai University, 2007 SSC from Indian Education Society, Mumbai University, 2005 Certification Sitecore Post-Assessment: Web Experience Management Collection - Oct 2021 Sitecore Post-Assessment: Digital Marketing Optimization (DMO) Collection - Oct 2021 Google the Fundamentals of Digital Marketing – Dec 2019 MCITP Certified – April 2013 Address: Navi Mumbai. I hereby declare that all the statements furnished above are true to the best of my knowledge and belief. Just give me one opportunity I guaranteed that I will give my 100 % for Industry. Date: Mahesh V. More.