Phone number: -
Email address:-
LinkedIn: https://www.linkedin.com/in/mahendra-shabade-/
Address: India
Summary
Results-driven IT Support and DevOps Engineer with over 7 years of experience in system administration, cloud infrastructure, automation, and technical troubleshooting. Skilled in designing, deploying, and maintaining scalable cloud-based infrastructures, with a strong focus on AWS, Azure DevOps, Kubernetes, Docker, Terraform, and Jenkins. Proficient in CI/CD pipeline implementation, automation scripting, and containerization, ensuring high availability, security, and performance of IT environments. Adept at migrating applications from on-premise to cloud, optimizing deployment strategies, and leveraging Infrastructure as Code (IaC) solutions to streamline operations. Recognized for problem-solving, cross-functional collaboration, and DevOps best practices, with a proven track record of enhancing system efficiency, scalability, and security. Passionate about driving cloud automation and continuous improvement to accelerate software delivery and operational excellence.
Core Competencies
Cloud Computing & Infrastructure
AWS Services: Azure, EC2, ELB, Route 53, S3, SNS, RDS, IAM, CloudFormation, Lambda
Infrastructure as Code (IaC): Terraform, CloudFormation
Cloud Security & Networking: VPC, Security Groups, IAM, DNS, TCP/IP, SSH
DevOps & Automation
Platforms: Linux (AWS, Red Hat, Ubuntu), Windows,
CI/CD Tools: Azure Pipeline, Jenkins, GitLab CI/CD
Configuration Management: Helm Chart, Jenkins
Scripting & Automation: Shell Scripting, Bash, Python
Deployment Strategies: Blue-Green Deployments, Rolling Updates
Containerization & Orchestration
Docker (Containerization), Azure Kubernetes, ECS, EKS (Orchestration & Management)
Version Control & Collaboration
Git, Bitbucket, GitLab, Branching, Merging, Tagging, Code Reviews
Monitoring & Logging
Grafana, Prometheus, New Relic, AWS CloudWatch
Networking & Security
HTTP/HTTPS, FTP, SSH, DNS, TCP/IP, DHCP, Cloud Security Best Practices
Database Management:
MySQL, DynamoDB
Web & Application Servers
Apache 2.x, Apache Tomcat 6.x, 7.x
Agile & Collaboration
Agile Methodologies (Scrum, Kanban), Technical Documentation, Root Cause Analysis
Experience
DevOps Engineer 11/2019 to Current
ZS Associates India
Refactored monolithic applications into Microservices and Component-based architectures, enabling scalable, efficient CI/CD deployments.
Oversaw formulation of Release Plans in conjunction with stakeholders including Project Management Lead, Development Lead, and QA Team Lead.
Configured and managed Git SCM, establishing branching strategies and resolving merge conflicts through proactive coordination with development teams.
Led migration of applications from on-premises to AWS Cloud platform, establishing Continuous Delivery pipeline using Jenkins file (CI) and Urban Code Deploy (CD tool).
Administered and automated Jenkins CIon Linux environments, streamlining build and deployment processes.
Supported maintenance and updates for Development, Staging, and Production EKS clusters.
Collaborated with teams to drive containerization, deploying Docker and Kubernetes for scalable application hosting.
Built Jenkins pipelines integrating JUnit, SonarQube, and JFrog Artifactory to automate testing, security scans, and code quality checks.
Ensured high availability and zero downtime by proactively managing container orchestration platforms (Docker, Kubernetes, AWS EKS).
Supported development teams throughout application migration process to Docker platform.
Enabled twist lock stage for improved security measures during creation of custom application container images and efficient handling of Docker image uploads to the jFrog Artifactory repository.
Effectively apply tracking solutions such as JIRA to streamline project management processes.
Environment: Jenkins, Azure DevOps, GitHub Actions, GitLab, Azure Pipelines, Git, Python, Shell Script, Docker, Helm, Kubernetes (EKS, AKS), JIRA, AWS (EKS, S3, EC2, EC2 Systems Manager, IAM Roles, CloudWatch, CloudTrail, CloudFormation, Lambda, VPC), Azure (AKS), Linux.
Service Delivery Engineer 04/2018 to 11/2019
CompuCom CSI India
Provided Windows system administration, including Active Directory management, user account provisioning, and access control.
Led software migration and patching initiatives, ensuring system security and compliance.
Delivered remote technical support using remote access tools, troubleshooting application, network, VPN, and security issues.
Provided banking application support on Windows and Mainframe platforms, ensuring uptime and functionality.
Resolved Citrix, proxy, VPN, Outlook, and network connectivity issues for end-users.
Diagnosed and resolved development tool, shared drive, SharePoint, and Microsoft Excel issues.
Managed incident resolution using ServiceNow, adhering to ITIL best practices.
Configured and maintained Citrix virtual desktops, optimizing system performance and user access.
Technical Support Engineer 04/2017 to 04/2018
John Deer India
Applied software patching and version upgrades to address security vulnerabilities and maintain system integrity.
Monitored system performance, utilizing troubleshooting techniques to quickly resolve technical issues.
Conducted root cause analysis, identifying and resolving hardware and software failures.
Assessed system hardware and software performance, recommending optimizations to improve efficiency.
Coordinated with vendors to source replacement components and resolve technical issues.
Configured hardware, software, and network devices, ensuring seamless workstation setup for employees.
Certifications
AWS Certified Solutions Architect – Associate
Salesforce Platform Developer I
Salesforce Certified Administrator
Accomplishments
Honored as "Best Team Player" for outstanding collaboration, teamwork, and contributions to overall team success.
Awarded "Best Team of the Quarter" for exceptional performance, achieving key objectives, and driving team success.
Awarded for successfully completing new joiner orientation tasks with accuracy and efficiency.
Designed and implemented inventory tracking spreadsheets in Microsoft Excel, enhancing inventory management and organization.
Education
Bachelor's: information technology 2016
Pune University India
