Mahardikowati Susanti

MAHARDIKOWATI SUSANTI Phone:- Email- Address:Gang H. Ibong 103 Bekasi 17151 EDUCATION Diponegoro University Semarang, IndonesiaSep 2013 - Aug 2017 Bachelor of Humanities| Majoring English Literature Concentration: Linguistics | GPA: 3.27 WORK EXPERIENCE Human Resources and General Affairs Staff Jan 2020 - Dec 2024 BPJS Kesehatan Assisting the Branch Head in scheduling agendas and handling correspondences with stakeholders. Managing human resource administration of 115 employees such as recruitment process, personal data, performance, and training. Planning and executing employee events to educate and promote organizational values and culture campaigns such as arranging best practice sharing every week. Managing asset and inventory administration, including infrastructure, office property, computer equipment, and vehicles. Supporting employees of travel management such as supervising drivers and processing travel bookings. Maintaining documents such as filing systems (physical and digital), agreements, and documentation of contracts. Processing documents for paying for routine facilities such as electricity, water, internet, petrol and travel booking. Mathematics TutorMay 2018 - Dec 2019 Shinkenjuku of Benesse Indonesia As a co-study for 5-7 students in mathematics lessons. Teaching problem-solving techniques and guiding students in applying mathematical concepts to real-life situations. Implementing diverse instructional strategies to engage students and accommodate various learning styles, and developing lesson plans aligned with the curriculum to address students' individual needs. Promoting educational programs and presenting the teaching method to schools. Translator Jul 2017 - Dec 2017 Sakdiyah Ma'ruf Team Translating documents and books between English and Indonesian. Transcribing audio recordings into text in both English and Indonesian. PROJECT Creative Team Jan 2023 - Dec 2024 The Champ of BPJS Kesehatan Developing a One-Year Plan of Action for the Organizational Culture Strengthening Program every month. Implementing cultural initiatives in alignment with the action plan such as organizing seminars, sharing sessions, and managing learning progresses. Establishing organizational services for external stakeholders and promoting organizational values among employees. Innovator Jan 2023 - Dec 2024 OPEN LABA Innovation of BPJS Kesehatan Monitoring the archiving process for active, inactive, and vital archives. Maintaining active archives and automating the creation of archive labels. Ensuring the implementation of digital applications to streamline the archiving process such as digital signature. SKILL SUMMARY Core Competencies: Time management, teamwork, leadership, and problem-solving skills Content Creation and Editing Tools: Proficient in VN and CapCut Design Tools: Skilled in Procreate, Adobe Illustrator, Canva, and Figma Data Analysis: Experienced in using Excel, Google Sheets, and Looker Studio