Magrace Molongoana

MAGRACE MOLONGOANA | https://www.linkedin.com/in/magrace-molongoana| SUMMARY • Provides high-level executive and administrative support that enables senior leadership to operate efficiently, stay organized, and focus on strategic priorities • Manages calendars, scheduling, and meeting coordination to ensure structured workflows, effective time management, and seamless daily operations • Participates in meetings, capturing key points and supporting follow-ups to maintain clarity, accountability, and progress on action items • Handles client communication with professionalism and confidence, ensuring timely responses and building strong, reliable relationships with stakeholders • Acts as a consistent and professional point of contact, supporting executives in maintaining a strong and credible external presence • Prepares documents, reports, and presentations that support decision-making and clear communication across the business • Supports content creation, including LinkedIn posts and basic design tasks, contributing to brand visibility and consistent messaging • Utilizes tools such as CRM systems, Excel, and operational platforms to maintain accurate records, support reporting, and streamline business processes • Manages multiple priorities with strong attention to detail, ensuring tasks are completed efficiently without compromising quality • Maintains professionalism, discretion, and adaptability in fast-paced environments, supporting both operational and client-facing responsibilities. EDUCATION Education & Certifications ● ALX Virtual Assistant Certificate ALX Africa | Remote Administrative & Virtual Support Training ● Diploma in Human Resources Management Alison Online Learning ● Teaching English as a Foreign Language (TEFL) Certificate Teacherreccords ● Grade 12 Certificate Methodist High School, Lesotho WORK EXPERIENCE ● Administrative Assistant (Freelance / Personal Support) Remote | 2025– Present ● Provided administrative and organizational support to a university lecturer teaching across two universities ● Managed scheduling of academic appointments, lectures, and meetings across multiple calendars ● Assisted with email correspondence and professional communication with students and academic staff ● Supported document preparation, formatting, and organization of academic materials and reports ● Conducted online research and compiled information summaries for academic use ● Maintained digital filing systems and ensured proper organization of records and documents ● Handled confidential academic information with discretion and professionalism. Administrative Assistant (Data Entry and Voter Educator)-Lesotho National Federation of the Disabled (LNFOD) (in partnership with the Independent Electoral Commission – IEC) | | 2023 • Supported organizational operations through both administrative data management and community education initiatives • Performed accurate data entry and maintained organized digital records and databases for internal reporting and recordkeeping • Updated, verified, and cleaned data to ensure accuracy, consistency, and reliability of information systems • Managed confidential and sensitive information in compliance with organizational standards and privacy requirements • Conducted voter education outreach programs to inform community members about electoral processes and civic participation • Facilitated inclusive awareness sessions, ensuring accessibility of information for persons with disabilities • Assisted in preparing and distributing educational materials and administrative documents for outreach activities • Collaborated with internal teams to support both field-based and office-based administrative functions. Administrative Assistant to Head of Administration-Tree of life Ministries | [-] ● Provided administrative support to the Head of Administration and worked closely with senior leadership, including the Senior Pastor ● Managed appointment scheduling, calendars, and coordination of meetings and church activities ● Handled incoming calls, inquiries, and correspondence in a professional and organized manner ● Assisted with basic bookkeeping, including recording church expenses and supporting financial tracking ● Monitored and supported operational needs such as utility payments (electricity, water, and other service bills) ● Ensured smooth daily church operations by coordinating administrative tasks and follow-ups ● Maintained organized records and documentation for church administration purposes. Administrative Assistant (Office Operations & HR Support) MF Motors PTY LTD |- ● Provided comprehensive administrative and operational support within a fast-paced business environment ● Managed day-to-day office operations, ensuring smooth workflow across administrative functions ● Handled staff coordination including scheduling, supervision support, and internal communication ● Assisted with employee onboarding and induction processes for new staff members ● Managed appointment scheduling, client communication, and general front-office operations ● Supported HR-related tasks such as maintaining staff records and assisting with personnel coordination ● Handled correspondence, phone calls, and administrative documentation with professionalism ● Ensured efficient office functioning by supporting various operational tasks beyond core accounting and stock management ● Collaborated with management to improve administrative processes and workplace organization Voter Educator-Campaign for Education Forum (in partnership with the Independent Electoral Commission – IEC) | 2017 ● Delivered voter education programs in partnership with the Independent Electoral Commission (IEC) to promote informed civic participation ● Conducted community outreach sessions to educate citizens on electoral processes and voting procedures ● Facilitated awareness campaigns ensuring inclusive access to information, including for persons with disabilities ● Communicated key electoral information clearly to diverse community groups in both structured and informal settings ● Assisted in organizing and distributing voter education materials and informational resources ● Supported engagement initiatives aimed at strengthening democratic participation and public awareness ● Collaborated with partner organizations to ensure accurate and consistent electoral messaging. EDUCATION Education & Certifications ● ALX Virtual Assistant Certificate ALX Africa | Remote Administrative & Virtual Support Training ● Diploma in Human Resources Management Alison Online Learning ● Teaching English as a Foreign Language (TEFL) Certificate Teacherreccords ● Grade 12 Certificate Methodist High School, Lesotho SKILLS Administrative & Office Support ● Comprehensive administrative support ● Office operations coordination ● Calendar & appointment scheduling ● Email and correspondence management ● Client and internal communication handling ● Document preparation, formatting & organization ● Report and presentation preparation Data & Records Management ● Data entry with high accuracy ● Digital file and records management ● Database updating and maintenance ● Information verification and data cleaning ● Confidential record handling Communication & Coordination ● Professional phone and email communication ● Internal team coordination ● Stakeholder and client liaison ● Community engagement and public communication ● Instructional and facilitation skills Research & Reporting ● Online research and information gathering ● Summarizing and compiling reports ● Administrative reporting support Finance & Basic Admin Support ● Basic bookkeeping assistance ● Invoice tracking and support ● Utility and expense record management Human Resources & Operations Support ● Staff coordination and onboarding assistance ● Administrative HR support ● Office workflow and operations management Compliance & Professionalism ● Confidential information handling ● High attention to detail and accuracy ● Ability to work independently in remote environments ● Time management and task prioritization.