Maggie Johnston

MAGGIE JOHNSTON E:-· M: - · Moab, UT 84532 https://www.linkedin.com/in/maggie-johnston-3ab5427b/ Highly motivated appraiser trainee who is detail oriented, meets tight deadlines, and delivers superior performance. Previous financial experience including loan origination and collections. Prior experience with small companies which required applicant to take on multiple roles within each organization. Operates with a strong sense of urgency and thrives in a fast-paced, customer-oriented environment. Speaks Spanish at a conversational level. Core competencies include: Project Management · Customer Service · Data Analytics · Client Relations · Office Management · Strategic Planning · Financial Analysis · Customer Service EXPERIENCE Appraiser Trainee/Office Manager, Moab Appraisal Service · November 2016 - Present Appraisal company servicing Grand and San Juan Counties with a wide range of clients across the United States. Completes residential appraisals under supervision of certified appraiser including data collection, analysis, and reporting to clients. Manages office including scheduling, interfacing with clients, and coordinating with homeowners/customers.    Increased output of appraisals per week by nearly double Implemented new scheduling system to increase coordination between appraiser and trainee Represented company to a wide range of organizations including lending institutions, appraisal management companies, real estate professionals, and local governmental agencies Collections Supervisor/Loan Officer, Desert Rivers Credit Union · August 2014 – March 2017 Regional credit union servicing three counties in southeastern Utah (formerly called Grand County Credit Union). Supervised collections department for all branches with a combined asset value of over $17 million in assets. Created monthly reports for the board of directors, acted as executive assistant to the CEO, and originated and processed loans in both English and Spanish.   Reduced delinquency rate by half Processed and funded over $400,000 in loans (auto and personal) in one month in addition to managing collections department EDUCATION Bachelor of Arts in Business Administration with a focus in International Business (cum laude), Spanish Minor Fort Lewis College · 2014 TECHNICAL SKILLS Proficient in Microsoft Office Suite · Experience with social media including Facebook, LinkedIn, and Instagram · Alamode Total · Google Suite (Sheets, Docs, etc. )