Magendra Pratap Singh

An accomplished Business Analyst having experience in designing and implementing solutions to provide value to the clients. I have assisted and implemented solutions for Banking (LOS), Manufacturing, E-Commerce and LMS .

Possess good understanding of the following:

 Strong client interfacing skills- Capable of understanding the need of the customer then provide value added solutions.

Capable of writing BRD with excellent User Stories & Acceptance Criteria as per the user perspective.

Strong Business Process Mapping and Wireframing ability using different tools like Figma, Balsamiq and Miro.

Strong Agile, Scrum and Kanban methodology understanding and hands on experience on Jira tool. Extensive understanding of Service Cloud.

Extensive knowledge in making Reports & Dashboard on PowerBI, MS Excel and Salesforce CRM ( Einstein Analytics).

Extensive experience as Product Analyst for Website and Mobile app development with Gap Analysis for providing quality value to client.