Maged Sadoun
Professional Summary
Biotechnology graduate with professional experience in customer service and tourism booking, as
well as freelance work in translation and content services. Skilled in writing, proofreading, data
entry, and translation (Arabic ↔ English). Native Arabic speaker with English proficiency (B1+/B2).
Proficient in Microsoft Office, Google Workspace, and digital tools. Eager to contribute linguistic,
technical, and organizational expertise to professional projects.
Skills
- Writing & Content Creation
- Proofreading & Editing
- Data Entry & Re-typing
- Translation (Arabic ↔ English)
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Communication & Time Management
Work Experience
Reservation Agent | Attaya Travel & Tourism
Cairo, Egypt | Jun 2025 – Present
- Managing customer reservations and travel bookings.
- Handling inquiries and providing tailored solutions for clients.
- Coordinating with internal teams to ensure smooth booking operations.
- Developed organizational and communication skills within the tourism sector.
Customer Service Representative | Athiel (Outsource for Vodafone)
Cairo, Egypt | Jul 2023 – Sep 2023
- Assisted customers with inquiries and problem resolution via phone and digital platforms.
- Developed communication and conflict-resolution skills.
- Gained experience in a fast-paced customer-focused environment.
Training
Air Traffic Officer (Paid Training) | EgyptAir
Cairo, Egypt | Oct 2023 – Feb 2024
- Trained in aviation and air traffic operations.
- Program ended due to mandatory military service.
Education
Bachelor of Agricultural Engineering | Cairo University – Faculty of Agriculture
Oct 2019 – Jun 2023
- Field: Biotechnology
- Final Grade: 72% (Good)
- Study Language: English
