Magdalene Wambui

MAGDALENE WAMBUI Go Transcript, Fivver - Freelancer E Phone  Email q LinkedIn/Portfolio  10303, Nairobi Kenya EXPERIENCE SUMMARY Go Transcript, Fivver - Freelancer Dynamic freelance transcriptionist with proven expertise at Go Transcript, excelling in transcription accuracy and effective communication. Adept at managing tight deadlines while maintaining high-quality standards. Recognized for exceptional attention to detail and problem-solving skills, consistently delivering precise documents and fostering strong client relationships. Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Fivver - Freelancer 11/2023 - Present Oregon, US • Collaborated with team members to develop creative ideas for upcoming projects • Created content for various websites, blogs, and social media accounts • Identified needs of customers promptly and efficiently • Utilized document management system to organize company files, keeping up-to-date and easily accessible data • Maintained positive working relationship with fellow staff and management • Maintained up-to-date knowledge of transcription guidelines and best practices • Reviewed dictated reports for grammar, clarity, consistency, completeness, accuracy of data entry into electronic health record systems • Generated copies of transcribed documents upon request from physician offices • Monitored audio quality and requested clarifications or repeats when necessary • Maintained a high typing speed with minimal errors to maximize productivity • Transcribed documents and maintained high levels of accuracy • Transcribed audio recordings into written documents with high accuracy and attention to detail • Implemented feedback from supervisors to continually improve transcription accuracy and efficiency • Assisted in the development of transcription guidelines and standards for the organization • Communicated effectively with clients to confirm transcription requirements and deadlines • Archived transcribed documents according to organizational policies and procedures for easy retrieval • Proofread, reviewed and verified dictation for accuracy and quality against established standards • Managed transcription workflow to meet tight deadlines without compromising quality EDUCATION Bachelor of Science in Agriculture Jomo Kenyatta University Of Science And Technology 12/2023 Nairobi • Agriculture • Jomo Kenyatta University Of • Science And Technology KEY ACHIEVEMENTS  High Transcription Accuracy Exceeded transcription accuracy rate by 98% consistently over one year at Go Transcript.  Project Management Efficiency Managed 50+ transcription projects monthly, meeting 100% of client deadlines.  Document Organization Increased document organization efficiency by 30% through improved digital filing system.  Client Satisfaction Improvement Enhanced client satisfaction rating by 15% through effective communication and timely delivery. LANGUAGES English Advanced SKILLS Transcription accuracy Time management Critical thinking Client communication Problem solving Your Skill Data entry Customer service Audio transcription www.enhancv.com Powered by 