Magdalena Fidanska

Experienced professional with a diverse skill set encompassing education, programming, market research, and social media customer service. I began my career as a Teaching Assistant in a university, imparting knowledge on web

content management. Transitioning into the realm of market research, I assumed the role of a Survey Programmer, where I honed my programming skills using tools like Decipher. My responsibilities extended to quality assurance, project

management, and data analysis. In my subsequent role as a Customer Service Representative within the Social Media department, I specialized in addressing customer queries across platforms like TrustPilot and AppStore. I developed

expertise in utilizing tools such as Sprinklr for monitoring and reporting. My familiarity with CMS, Intercom, and Jira further underscores my adaptability and proficiency in diverse software environments.