Magda Perez | Freelancer Resume

MAGDA LUCÍA PÉREZ MOSOS Email:-– mobile:- Bogotá, Colombia. PROFILE Industrial Engineer with postgraduate studies in Risks and Internal Control, with over 14 years of experience playing diﬀerent roles related to projects, management Systems and administra�ve issues. Wide experience in planning, management of the acquisi�ons plan, Risk Management, Process Design and Op�miza�on related with the opera�on and projects; conduc�ng audits, support in deﬁni�on of improvement plans as well as in the development and monitoring Key Perfomance indicators (KPI´s) In addi�on, I have extensive experience in reports and projec�ons, applica�on management, programs and databases and presenta�ons. WORK EXPERIENCE AGENCIA PARA LA REINCORPORACIÓN Y LA NORMALIZACIÓN – ARN – august 2023 to december 2023 - Bogotá Professional – Redesign Team Institutional – General Secretary Contractor – Professional Independent. Contract concluded: N° 1966 – August 2023 to December 2023 • • • Worked with a team of five to develop and enhance the Redesign Institutional. Design and implement a Change Management Strategy. Preparation of chapters of the Technical Study. Phone: + 57 + 601 PBX:- UNIDAD ADMINISTRATIVA ESPECIAL DE GESTIÓN DE RESTITUCIÓN DE TIERRAS DESPOJADAS - January 2023 to July 2023 - Bogotá. General Secretary Advisor – General Secretary Contractor – Professional Independent. Contract concluded: N° 498 – January 2023 to July 2023 • • • • Provide support to the areas in charge of the General Secretary in relation to improvement, plans, Key Perfomance indicators (KPI´s) Advise on the preparation of monitoring reports on progress and actions carried out, for control entities, and other areas. Review and preparation of different documents: Procedures, formats, instructions and necessary manuals. Participation in the development of guidelines. Phone: + 57 + 601 PBX:- COMISIÓN PARA EL ESCLARECIMIENTO DE LA VERDAD, LA CONVIVENCIA Y LA NO REPETICIÓN. 20 august 2019 – 19 august 2022 – Bogotá. Administrative and Financial Area – Analyst August 2019 to August 2022 Mode of work: hybrid • • • • • • Support in the definition and monitoring Key Perfomance indicators (KPI´s) Support in the supervision of contracts designated Consolidation of periodic information Review and preparation of different documents: Procedures, formats, instructions and necessary manuals. Support in monitoring the project to close territorial headquarters Performance of the role of manager in charge in 4 months AGENCIA PARA LA REINCORPORACIÓN Y NORMALIZACIÓN (ARN) - July 2017 to August 2019 - Bogotá Professional Process and quality – Contractual Management Group Contractor – Professional Independent. July 2017 to August 2019 Contracts concluded: N°-: 13 July 2017 to 31 December 2017 N°-: 02 January 2018 to 31 December 2018 N°-: 09 January 2019 to August 2019 Duration time: two years • • • • • Structuring and monitoring of the annual acquisition Plan. Support in the definition and monitoring Key Perfomance indicators (KPI´s) Consolidation of periodic information Review and preparation of different documents: Procedures, formats, instructions and necessary manuals. Support in the preparation of market and sector studies for contractual processes. Phone: + 57 + 601 PBX:- SECRETARÍA DISTRITAL DEL HÁBITAT - January 2015 to december 2015. Bogotá Professional – Legal Undersecretary Contractor – Professional Independent. January 2015 to December 2015 Contracts concluded: N° 57-2015: January 2015 to October 2015 N°-: October 2015 to December 2015 Duration time: 11 months • • • • Support in the definition and monitoring Key Perfomance indicators (KPI´s) Consolidation of periodic information Review and preparation of different documents: Procedures, formats, instructions and necessary manuals. Risk Matrix Analysis and Design Phone: - CAJA DE VIVIENDA POPULAR – January 2014 to december 2014. Bogotá Professional Process Quality – Legal Area Contractor – Professional Independent. Contracts concluded: N° 175 – January 2014 y 273 July 2014 Dura�on �me: 11 months.      Par�cipa�on in the ins�tu�onal adjusment Project, redesigning the organiza�on of the legal Directorate of the En�ty taking into account the provisions of the General Statute of contrac�ng and func�ons of the legal Directorate and other related regula�ons. Design of Contractual and Legal Management procedures in rela�on to Judicial representa�on, Legality Control and Coercive Collec�on of Sanc�ons Designo f procedures for Popular Housing Organiza�ons. Carrying out a study of workloads for the Legal Department of the En�ty Deﬁni�on and review of the controls implemented to the risks associated with the Legal Management process. Raising awareness in the area about the Integrated Management System, preparing oﬃcials to carry out the audit by the cer�fying body on general topics of the NTC GP 1000:2009 and MECI 2014 Quality Standard. Phone: - - SECRETARÍA DE EDUCACIÓN DISTRITAL (SED), november 2012 – january 2014. Bogotá Professional Process Quality – Legal Area – TI Area Contractor – Professional Independent. Contracts concluded: N° 3215 November 2012 y 2175 April 2013 Dura�on �me: 13 months.      Design of procedures impacted by the entry into force of the administra�ve and ﬁnancial computer system of the Educa�onal Services Funds. Areas impacted: Contrac�ng, Budget, Accoun�ng and Inventories. Methodological support in carrying out veriﬁca�on visits of the implementa�on of the administra�ve and Financial Informa�on System in 10 Educa�onal Services Funds. Design of User Manuals for the administra�ve and Financial Informa�on System, aligned with exis�ng processes. Proposals for improvement on previous study formats required for FSE Contractual Processes. Analysis of the proposal for Process Architecture Design for IT Management presented by the Consul�ng within the framework of the best prac�ces ITIL and COBIT 5, the proposal was made for the IT Headquaters of the District Secretary of Educa�on Phone: - TELEFÓNICA TELECOM, november 2006 to March 8 2012. Bogotá Process and Improvement Professional – Process Area /Full �me. Dura�on �me: 5 years.           Assurance of new products for the Mass Segment in the Company's value chain through the review, design and valida�on of Processes necessary for the launch of Products to the market. Lead Auditor: group of auditors in charge. Achievements: recer�ﬁca�on of the Company in the ISO 9001 standard, 1st Scope: “Installa�on and Provision of Data Service for Corporate Clients” in November 2010 and 2nd Scope: “Aten�on to Data Service Failures for Corporate Clients” in June 2011 . Par�cipa�on in the Billing Assurance Project, responsible for the process front ensuring the processes impacted by the Project, process improvement to reduce manual billing adjustments by 30%. Design and documenta�on of the Billing, Collec�on and Por�olio processes directly impacted by the Computer System Implementa�on Project that supports these func�onali�es for Corporate Clients Design of the process map for new System Deﬁni�on of roles and proﬁles for the new applica�on Par�cipa�on in Change Management ac�vi�es required to raise awareness among audiences impacted by the project to implement the new IT tool Design of the training strategy for users of the IT system Elabora�on of the contents and monitoring of the contracted Supplier, ensuring the quality of the Training Materials. Systems: VISIO, ADONIS. Process Analyst – Achievements  Deﬁni�on, documenta�on, valida�on and implementa�on of processes for the produc�on launch of the New Billing System (Mass Customers) that supports the Customer Service, Billing and Collec�ons modules, in the integra�on project of the Company with the Telefónica group, based on the e-TOM model.  Deﬁni�on of roles and proﬁles for the new applica�on in the billing module.  Deﬁni�on and documenta�on of transi�on processes of the Data Migra�on project for the produc�on launch of the New Billing System.  Deﬁni�on and monitoring of management indicators and controls of the processes and procedures implemented for the Billing, Collec�on and Por�olio modules in accordance with the new opera�on.  Deﬁni�on of controls required according to the SOX Law to mi�gate ﬁnancial risks in the processes. Phone: - EXT 4574 EDUCATION    Industrial Engineer - Catholic University of Colombia - 1997 – 2001 Risk and Internal Control Specialist - Pon�ﬁcia Javeriana University– Bogotá – June 2019 a July 2020 Master in Business Management and Direc�on – Own Title - Catholic University of Ávile (Spain) – Bureau Veritas – Feb 2013 Other courses:  Audit Module - Virtual course - Modelo Integrado de Planeación y Ges�ón (MIPG) -Departamento Administra�vo de Función Pública - december 2022.  Virtual Course - Modelo Integrado de Planeación y Ges�ón (MIPG) - Departamento Administra�vo de Función Pública -decembre december 2022.  Course – Conﬂict Management and Emo�onal Intelligence – Na�onal University of Colombia – July 2022. Dura�on: 20 hours.  Course Excel Intermediate – Na�onal University of Colombia – October 2020  Course Management and Process Improvement Indicators- Escuela Superior de Administración Pública – ESAP. Dura�on 29 hours. November 18 y 27 de 2015. SKILLS AND INTERESTS LANGUAGES Spanish – Na�ve English – Level Essen�al French – NATIONAL UNIVERSITY OF COLOMBIA – Level intermediate 2013 SKILLS Adaptation to change, teamwork, creativity, determination, achievement orienta�on OFFICE TOOLS Excel intermediate, Power point and oﬃce , Power BI (Básico) JOB REFERENCES  JUAN CARLOS ORTEGA BERMÚDEZ. Administra�ve and Financial Director - Comisión de la Verdad. Period: 19 november 2018 to 26 august 2022. Mobile:-  MAGALY CALA RODRÍGUEZ. Lawyer. Expert Advisor II – Área de Recursos Físicos y Apoyo Logís�co. Advisor Secretaría General – Agencia para la reincorporación y Normalización- // Subsecretaría Jurídica de la Secretaría Distrital del Hábitat. Period: 19 november 2014 to 20 January 2016. Mobile:-.  GLORIA ESPERANZA RODRIGUEZ. Gerente Ges�ón Económica Operación y Control Hispam en Telefónica Colombia. Mobile:-