Magali Bogado--
Currently in Paraguay
Experience
BINARY.COM - DERIV.COM
About me
Customer Service Executive
Oct 2019 - Present
Wide experience in international relations, customer
service and hotel hospitality, project development
and supervision of cases for international markets in
Latin America and the US.
Support customers by phone, email, social media, and live chat.
(Enquiries regarding trading, payments, regulations, account
authentication and general support).
Outside the office, I am a vegetarian, lover of
animals and art. My passions are traveling and
getting to know and understand people's minds.
My motto is "Make it happen".
SHERATON ASUNCION
Night Audit
Jun 2019 - Oct 2019
Night Audit. Reception of guests. Reservations.
THE RITZ CARLTON BACHELOR GULCH
Skills
Loyalty to my company and colleagues.
Ability to accomplish unconventional work
schedule.
Perseverance in the development of projects.
24/7 support to the company, colleagues and
customers.
Experience working with people from all over
the world.
Remote work & Office work experience (Slack,
Trello, LiveChat, Hubstaff, Zoom, etc)
Empathy and listening skills.
Commitment taking the role of ambassador.
People's person.
Easygoing.
Front Office Agent
Dec 2018 - April 2019 - Sessional Job-Work And Travel
Program
Guest Services. Front desk. Call center. Vip Lounge Concierge.
H2 VISA / INTERNATIONAL CONNECTIONS
Case Manager
Oct 2016 - Nov 2018
Recruitment and selection of foreign personnel for temporary jobs in the
US and assistance in the process of work visas.
Logistics and travel arrangements.
Advice on immigration policy and follow up employers' permits' process.
Research and planning new markets.
BBVA BANK
References:
Jessica Martin / H2 Visa Consultants
-
Andres Moreda / Beaver Creek Resort -
Juan Jimenez / Ritz Carlton
-
Customer Service
Sep 2014 - Nov 2015
Reception of customers and general support regarding their accounts.
Education
UNIVERSIDAD AMERICANA
International Relations
SANTA CLARA SCHOOL
Bachelor of Business Administration
