Mae

Mae Dominique G. Mamuyac Imus City, Cavite-|- Objectives: Seeking an entry-level position or related position in a high-level professional environment where I can apply my related working experience in effective campaigns. Educational Attainment Cavite State University-Imus Campus Bachelor of Science in Office Administration- Working Experiences Peri-Peri Charcoal Chicken and Sauce Bar Non-Voice/Social Media Customer Service October 2021-February 14, 2023       Answering all inquiries about the new promo and menu which need form them to finalize their orders. Processing all guest orders, orders request that will be submitted to the right catering store. Handling all guest complaints and will be submitted to the leads for them to relay it to the concern branch. Once the guest gave their exact address, we will be checking it on our polygon for the right catering branch. Sending all updated menu to the guests. Submitting all the commendation to the commended branch. Medical Center Imus (MCI) HMO/Industrial Staff March 23, 2017-Jan 10, 2018       Maintain an updated file of all HMOs. That includes policies and procedures on availment of diagnostic and medical services, doctor’s professional fee, list of accredited doctors, etc. Distribute accreditation forms and collects all pertinent documents as required by the HMO. Coordinate with the Secretary of the Asst. Medical Director for the list of newly hired medical staff who might want to be accredited by respective HMOs. For Out-Patient (OPD) Cases, receives members ID for verification, inform ID holder of affiliated doctors with their specialization and refer cardholder to chosen doctor and schedule them for appointment if necessary. For Admission/In-Patient (IPD), receive the order sheet and member’s ID for verification, check patient’s coverage and notify company guarantor then assist the patient at the Admission dept. for proper documentation. Facilitate credit and collection. Receive original copy of referral form and constantly follow- up HMO payment. Alfamart (Alfametro Marketing Corp.) Shift Leader/Store Assistant July 28, 2016-January 05, 2017      Open and close registers for staff members, count register drawers, and resolve cash overages and shortages. Ensure the shift is adequately staffed. Develop and assign tasks to staff members, oversee completion of tasks of each store crew. Resolve customer issues and approve exceptions to policy for coupons, returns, etc. Train new hires and create development opportunities for experienced staff members. BNC Ingredients Admin Assistant/Receptionist November 23, 2015- April 21,2016     Handling phone calls Paper works (typing and filling) Typing Encoding Character References: Elmira Amatosa (0965)- VXI Angelie Capanang (0956)- Salad Stop Adrian Clemens Macaraeg (0916)- Peri-Peri Delivery Call Center Supervisor