Mae Sumayod

MAE SUMAYOD Healthcare Virtual Assistant I always strive to go above and beyond, I have varied experiences which have helped me build a great skill set which you will find helpful. Enthusiastic individual with in-depth knowledge of US Health Care. Handling multiple responsibilities simultaneously about patients’ schedule, insurance, eligibility, benefits, medical claims and RX refill--Bulaca, 3006 Philippines Work Experience May 2024 - PRESENT Actively looking for a work from home position. October 2022- May 2024 Education Central Colleges of the Philippines 2021 Bachelor of Science in Marketing Management Central Colleges of the Philippines Bachelor of Science in Nursing 2006 Expertise HIPAA Trained Scheduling appointments Email handling Customer service Data entry Sending refills Handling Medical Records Request Inbound and outbound calls Goal achiever Fast Learner Backfit Health and Spine Medical Virtual Assistant Working with the wider development team. Manage website design, content, and SEO Marketing, Branding and Logo Design November 2021-October 2022 Volusia Medical Center Medical Virtual Assistant Intake of new patients and referrals. Appointment setting —scheduling, managing cancellations, and sending reminders to patients. Utilized electronic health record (EHR) systems to accurately document patient information, medical history, and treatment plans. Handled training for newly hired VA for them to familiarize with the workflow and system needed to be used. April 2021- October 2021 Sijison Home Health - CANADA MEDICAL VIRTUAL ASSISTANT Maintained electronic health records (EHR) and ensured completeness and accuracy of patient information. Assisted caregiver staff in providing direct patient care, including patients schedule visits. Provided excellent customer service and maintained a compassionate and supportive approach when interacting with patients and their families. Tools ECW Ring Central Onjive Skype Zoom Teams Slack Canva Drop box Google Suite November 2020- March 2021 Omni Premiere Marketing Lead Generation/ Marketing: Conducted lead generation, prospecting and qualifying potential new clients. Researched companies and created strategic communication plans. Proactively scheduled calls with prospective clients via phone and email January 2020- November 2020 Corporate Health Consulting Personal Assistant/ Lead Generation: Helped the company boost growth and sales. Identified new business opportunities, built client relationships, conducted market research, and tested out new business strategies. Social media posting, email marketing, Sales and marketing strategies and admin tasks. Helped CEO to grow his connection in Linkedin and social media to gain more prospective clients for the business.