Mae Rose B. Villaverde

Mae Rose Bretaña - Villaverde Seek to work for an Organization where I can utilize my expertise and apply my experience, skills and knowledge. -- Bukidnon,Philippines EDUCATION Bachelor of Science in Civil Engineering (2010 – 2012) Central Mindanao University TECHNICAL SKILLS  Microsoft Office (MS Word , Excel , Powerpoint)  Email Management Skills  Computer Assisted Telephone Interviewing KEY STRENGTHS AND COMPETENCIES  Excellent written and verbal communication skills  Highly organized, accurate and detail oriented  Ability to work independently or as a part of a team  Willing to work in a challenging, dynamic and schedule-shifting environment  Fast learner with a positive attitude WORK EXPERIENCE(S)  D Travel Planner Travel & Tours -) Lead Officer /Virtual Assistant/Customer Service Representative - Telephone, Email and Social Media Marketing - Handle inbound and outbound calls - Post content in Social Media platforms - Monitor social media comments, messages, and visitor posts - Chat support in Facebook - Accommodates all inquiries and complaints of travelers - Processed Airlines and Shipping Lines booking - Reply to costumer's email inquiring about flight status and changes  ATOMY D Travel Planner Malaybalay Center-) - Marketing Strategist - Product Demonstration Presenter - Appointment Setter - Handle inbound and outbound calls - Organizational Chart Planning - Chat support in Facebook - Social Media Marketing and Customer Support Lead  DYNATA (August-November 2020) - Market Researcher / Interviewer - Handle Outbound Calls - Conduct Surveys with US Citizens for the U.S. General Election 2020 live:.cid.fdfedac-d