I'm a versatile and reliable Virtual Assistant with over three years of experience supporting international clients and teams across sales and business development, customer service, and logistics operations.
I began my career in sales, focusing on B2B and B2C environments where I handled lead generation, client relationship management, and consultative selling. In this role, I identified client needs and provided tailored, strategic solutions to help achieve and exceed sales targets. I later expanded my expertise as a Sales Development Representative in the health insurance industry, where I concentrated on lead qualification, outbound engagement, and consistent client communication. This experience strengthened my ability to build trust, maintain an organized sales pipeline, and nurture long-term client relationships.
My career then progressed into the logistics industry, where I started as a Customer Care Support specialist providing operational and customer assistance, managing inquiries, and resolving issues efficiently. I was later promoted to Logistics Operations Coordinator, overseeing import shipment coordination to ensure timely deliveries, streamline workflows, and maintain smooth communication between all stakeholders — consistently delivering high-quality service and strong client satisfaction.
I bring determination and passion into everything I do, always striving for excellence and continuous improvement. I’m a fast learner who adapts quickly to new processes and tools, approaching each task with a proactive and growth-focused mindset. My goal is to make a meaningful impact by helping businesses operate more efficiently while continuously developing my own skills along the way.