Mae Camanag

MA. VICTORIA CAMAÑAG PROFESSIONAL EXPERIENCE --197 Crispulo Aguinaldo St. Salitran I Dasma, Cavite SKILLS I've started my career as a customer support from a BPO company here in the Philippines and then have a break through HR team by being a Recruitment Coordinator and eventually since we are now more comfortable at a work from home set up, I started exploring the Virtual Assistant world. WORK EXPERIENCE Virtual Assistant | Appointment Scheduler September 2023 - Present Schedule caregivers for clients that we have on the list Manage profile of the new clients English Written and Make sure that all the schedules are filled in Communication Check accumulation hours of caregivers to avoid Recruitment overtime Data Entry Fill in schedules whenever there is a emergency call Customer Service off from one of the caregivers Appointment Scheduling Sales Tech Support Email Support PROGRAMS End of day report and endorsements Virtual Assistant | HR Manager April 2023 - November 2023 Prepare Job posting online Source candidate for each position requested by client Conducts pre-screening of the candidates Conducts interview for the candidates Canva Microsoft programs : excel, etc. Google Programs : sheets, etc. Manage payroll for the employees WilliamHil Group | Recruitment Coordinator - Fixed Term July 2022 - May 2023 Panadoc Source candidates through referral, online posting, Zoho Recruit company website and headhunters Paper-screen candidate for the fit position base on their experience Conducts initial interview with candidates to see their PERSONAL INFORMATION potential Schedule different meetings between management Age: 26 years old and candidate Birthdate: March 31, 1997 Conducts new hire essentials Status: Single Schedule candidates for medical Children: 0 Supervised Customer Protection and Customer Due Height: 5'5 Dilligence hiring Religion: Roman Catholic Expert with Customer Service hiring process Country : Philippines Virtual Assistant | Sales Representative February 2022 - November 2022 Answer inbound calls from customers Explains what the product is for Place order if the customer would like to Documents every interaction we have Teleperformance | Tech and Customer Service September 2017 - September 2021 Assist user via chat Helps user to do troubleshooting if needed Manager account of the user Helps user with billing concerns on their account Help user to place a repair order for their device EDUCATION Cavite State University - Indang Campus | 2013 to 2017 Bachelor of Science in Computer Science Undergraduate (3rd year college)