Maduka Chiamaka Nkechinyere

I am a dedicated and detail oriented Customer Support and Virtual Assistant professional who takes pride in helping businesses stay organized, responsive, and connected. I have hands-on experience managing client communications, organizing calendars, scheduling meetings, resolving customer inquiries, and generating quality leads that support business growth.

I am passionate about creating smooth workflows and ensuring clients always feel supported. Whether it is coordinating tasks, keeping projects on track, or improving team communication, I focus on getting things done efficiently and professionally. My strong time management skills and problem-solving mindset help me handle multiple priorities without compromising quality.

I am confident using tools like HubSpot, Freshdesk Trello, Google Workspace, Microsoft 365, and Slack, which I use daily to stay organized and deliver results. I thrive in remote environments and enjoy contributing to teams that value reliability, clear communication, and exceptional service.

• Customer Relationship Management & Support
• Calendar & Schedule Management
• Lead Generation & Prospect Research
• Client Communication & Coordination
• Administrative & Operational Support
• Time & Task Management
• Problem Solving & Conflict Resolution
• Data Entry & Documentation Accuracy
• CRM & Productivity Tools (HubSpot, Freshdesk Trello, Google Workspace, Microsoft 365)
• Remote Collaboration & Team Support