Madu Maryjane Chinyere
Administrative Virtual Assistant
Owerri, Nigeria | -|- Linkedin
https://www.linkedin.com/in/madumaryjane
PROFILE SUMMARY
Experienced virtual assistant specializing in customer support, adept calendar and
email management, Data Entry,
and appointment scheduling. Proficient in utilizing CRM tools such as Freshdesk and
Zendesk for streamlined
customer interactions. Skilled in project management tools like Trello for efficient task
organization and
completion. Exceptional communicator with a keen eye for detail and a dedication to
providing top-notch
assistance to clients.
PROFESSIONAL SKILLS
❖ Product knowledge
❖ communication
❖ Office management Problem-solving
❖ Time management
❖ Technical proficiency
❖ Confidentiality
❖ Attention to details
❖ Customer service
❖ Multitasking
❖ Team building
❖ Customer support
PROFESSIONAL EXPERIENCE
Virtual Assistant Volunteer| Fearless General Virtual Assistance Services, United
States April – May 2024
● Implemented comprehensive inbox and calendar optimization strategies to
enhance time management and efficiency for my busy client.
● Built strong client relationships by offering tailored solutions to 30+ clients daily
through email and live chat.
● Proven Project Management Expertise: Seamlessly planned and executed two
complex business and personal trips, receiving 100% positive feedback for
meticulous organization and flawless execution.
Virtual Assistant | Infinate Waves
March 2021 - August 2022
● Provided exceptional virtual assistance services to a diverse client base,
delivering top-notch support with a personalized touch.
● Utilized cutting-edge virtual tools and platforms to streamline communication and
enhance efficiency.
● Managed multiple tasks simultaneously, including email and calendar
management, travel arrangements, and research projects.
● Demonstrated exceptional problem-solving skills, ensuring prompt resolution of
client inquiries and concerns.
EDUCATION
● BSc in Chemistry |Imo State University, Imo State Nigeria| 2021
CERTIFICATIONS
ALX Virtual Assistant (2024)
Property Management (2023)
IT on-demand skills (Digital Witch Support Community, July 2024)
