Madison Polston

MADISON POLSTON - |-| ALVIN, TX 77511 Experience Customer Service Representative | Xtralight Manufacturing | 2018-Present • • • • • • • Correspondence with internal and external customers File maintenance and organization Project Coordination in high stress environment Order management and processing Quoting large value projects Marketing support and letter drafting Coordinating departments such as fabrication, assembly and shipping District Liaison | Senator Larry Taylor | 2016 - 2018 • • • • • • Represents the Member In-District as needed District Office management Schedules, Attends, and Conducts Meetings with Federal, State, and Local Government Agencies as well with Volunteer Advisory Councils Complex scheduling All administrative duties Drafting correspondence to executives, politicians and constituents Membership Coordinator | Pearland Chamber of Commerce | 2015 - 2016 • • • • • • Administrative support to Executives and President Increased member recruitment by 57% Responsible for hosting events and forming connections between members Organized and spoke at over 50 ribbon cuttings for new businesses Developed relationships with local business owners and community members Work with volunteers and community members daily Resource Manager | Dish Network | 2012 – 2015 • • • • • • Managed 600 employees under various supervisors Limited the center’s slip by 5%, improving overall performance by 8% Matured communication skills, working with different personality types Trained employees in leadership and communication skills Oversaw staffing needs of the center and conducted hiring interviews Customer Service and retention Education Skills Western Governor’s University | Present Pursuing B.A. in H.R. Expert in Microsoft Excel, Word, and PowerPoint Professional development Political Campaigns Project Management Administration Operations Planning Communication Strategies Leadership and Management Advanced in Microsoft Access, Adobe InDesign and Photoshop, Payroll and Scheduling (Kronos and Oracle) Using social media for professional use Moderate skill in HTML and website design Volunteerism Kidz Harbor Judge for scholastic competitions