Madeline Phillips

Madeline Phillips-| Chicago, IL www.linkedin.com/in/madelinephillips1 |- Bringing over 3 years of experience in Human Resources, Relationship Management, and Marketing, with a well-rounded perspective on people-focused and strategic initiatives. Holds a Master’s in Human Resources and Talent Development, with a strong commitment to fostering inclusive, high-performing environments where individuals and teams thrive. Offers cross-industry insight and adaptability from work ranging across financial services, technology, marketing, localization, and nonprofit sectors. Enthusiastic about immersing myself in a dynamism and challenging People and Culture environment, where integrity, teamwork and diversity are valued. RELEVANT EXPERIENCE Marketing Associate - PPM America​ Chicago, IL, Oct 2023 - Present ●​ Responsible for managing personnel data, ensuring accuracy and consistency across various reports and systems, demonstrating strong attention to detail crucial for handling candidate data and recruitment operations at PPM America, an investment management company with $80B in AUM and products ranging from fixed income, private and structured credit, private equity, commercial real estate and collateralized loan obligations ●​ Collaborates with Human Resources to provide detailed statistics and insights for reports, proposals, and due diligence requests, ensuring alignment with organizational goals and compliance standards ●​ Supports cross-functional teams by managing scheduling, coordination, and maintaining key records, ensuring seamless communication and operations, directly transferable to coordinating recruitment processes and enhancing the candidate experience ●​ Develops, maintains, and distributes marketing materials, including fund and strategy presentations, fact cards and commentary with the production of requests for proposal, due diligence questionnaires, investor inquiries and consultant database updates ●​ Supports Global Distribution, Relationship Management, and Marketing functions by serving as the primary point of contact for CRM-related needs, including leading the implementation and training for a new system and delivering firmwide training to ensure adoption and consistency ●​ Planned and executed 5+ large-scale corporate events (200+ attendees), including holiday parties, summer outings, professional panels, and networking events, while also coordinating numerous smaller internal and external events to enhance employee engagement and brand visibility. Program and Client Manager - Palo ​ Chicago, IL, April 2023 - Oct 2023 ●​ Led the creation and development of the employee handbook, training materials, and SOPs for all six active platforms, involving in-depth research, cross-functional collaboration, and quality assurance measures ●​ Nurtured client relationships with vital publishers and buyers for seamless growth of existing campaigns while working with internal analytic and media teams to implement data-driven marketing campaigns tailored to the insurance and legal sector Talent Acquisition Intern - Welocalize​ Barcelona, Spain, June 2022 - Dec 2022 ●​ Facilitated end-to-end recruitment process while using Workday and Zendesk to manage 12 open requisitions at once across various fields, locations, and languages ●​ Sourced & screened candidate profiles with high levels of ambiguity in specialized roles, locations, and niche languages. ●​ Collaborated with a team of 16 members on a global scale to assist in open requisitions or troubleshooting Volunteer Recruitment Coordinator - American Red Cross​ ​ San Luis Obispo, CA, Jul 2020 - Jan 2022 ●​ Collaborated with Central Coast HR to recruit and engage over 150 volunteers monthly, spanning diverse age groups ●​ Led interviews and facilitated volunteer placements in their preferred departments or fields ●​ Developed training materials for 15+ specialized Red Cross areas, working closely with a team of employees and volunteers Human Resources Intern- Digital4Good ​ Remote, Jan 2021 - June 2021 ●​ Implemented engaging media to keep effective communication and start conversations surrounding cybersecurity at career fairs, colleges, and multiple online platforms ●​ Empowered and transformed young individuals' engagement with digital media and technology to make a positive impact in their lives EDUCATION EAE Business School​ Barcelona, Spain Master’s of Human Resources and Talent Development July 2022 California Polytechnic State University, San Luis Obispo​ San Luis Obispo, CA Bachelor of Science in Psychology, Minor in Child Development ​ ​ ​ June 2021 SKILLS & TECHNOLOGY ●​ B2 Spanish Level, Workday, Seismic, Jira, Lever, Workable, Zendesk, Consultant Databases, Salesforce, Zoho Recruit, Dynamics, Python, Loopio, Adobe Creative Suite, Hootsuite, Bamboo HR, Keynote, Google Suite, Microsoft Office Suite, Canva, Slack, SharePoint, SPSS (Statistical Analysis), Survey Monkey, Monday.com ●​ Relevant Coursework: Finance & HR Metrics, Labor Regulations and Future of Work, Labor Welfare, Research Methods in Psychology, Behavior in Work Organizations, Quantitative Research Methods, Statistical Concepts