Madeline Gilbert
Arlington, Heights, IL
(224)--
Profile
Creative and well-spoken student with 3+ years of volunteer work and 2+ years of customer
service work in a retail environment. Seeking to apply graphic design skills and artistic drive in the
workplace.
Skills
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Graphic design for social media
Video editing and digital art
Proofreads and edits grammar errors
Proficient writer
Collecting and recording information
Microsoft products (e.g. Word, Excel, Powerpoint, etc.), Canva, Adobe Suite (e.g. Illustrator,
Photoshop, Indesign, etc.), Google Suite (e.g. Docs, Slides, Drive, etc.)
Proficient at handling, receiving, processing, and fully executing customer orders
Customer service and engagement, worked the floor and cash register, assisted and advised
customers of products, services and how to find them in store
Maintain a clean store environment
Restocked shelves
Craft product consult
Experience
AUG 2018 - MAR 2020
Lutheran Home, Arlington Heights - Teen Volunteer
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Transported patients to and from the chapel for weekly mass
Prepared crafts for the patients
SEPT 2017 - APR 2019
Our Lady of The Wayside, Arlington Heights- Volunteer
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Collected food for donation in St. Mark’s donation area
Helped deliver food donations to Chicago and placed them in the food pantry
Assisted in a religion education class by assisting children in craft projects
Helped children complete craft projects during the nighttime activity sessions
JULY 2019- PRESENT
Freelance - Freelance Graphic Assistant
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Created social media graphics
Developed original graphics
Edited and formatted social media posts
Proofread posts for social media and marketing materials
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JUNE 2021- AUGUST 2021
Tweyen, Arlington Heights - Graphic Design Intern
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Created and pitched logo designs
Developed original graphics
Designed credit cards and advertisements
NOV 2021- JAN 2022
Michaels, Mt. Prospect - Logistics and Customer Service
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Packed items to be shipped
Prepared merchandise for in-store pickup
Assisted customers
Restocked shelves
APR 2022- PRESENT
Joann, Arlington Heights- Logistics and Customer Service
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Works cash register
Prepares merchandise for in-store pickup and shipping
Assists customers with finding items, as well as suggesting materials needed
Restocks/organized shelves
Extracurriculars
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Graphic Art and Design and Art courses
World Literature courses
Free Run Press
St. James’ LifeTeen Program
Hersey Esports Club
Graphic Design Major
Benedictine Esports Team
Education
John Hersey High School - May 2023
Benedictine University - May 2027
