SG
Sanjay Gupta
Professional Summary
Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 1 year experience in credit cards in banking industry. Versatile relationship manager with background in banking . Consistently meeting bank and customer service standards. Ready to tackle new challenges in banking(backend) and finance Industry where talents in sales and finance will be valuable.
Accomplishments
Appeared in hall of fame in ICICI BANK LTD as best performer in credit card sales for 42times in a year.
Lead team of 8 staff members successfully.
Work History
ICICI BANK LTD - Relationship Manager
Kurnool , India
05/2019 - 05/2020
Educating customers about credit card usage.
Created customer support strategy for team of 8 to increase customer retention by 60 %.
Used effective sales strategies to convince clients to accept proposals, resulting in increase of more than in new business per year.
Assisted customers with needs such as opening accounts and other regular banking transactions.
Supported branch manager using sales and strategies, increase in referrals.
Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
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Skills
Banking
Service support
Product knowledge
Coaching and mentoring
Product and Service Sales
Microsoft Office
IT Skills
Html
Oracle
SQL
Ms excel
Education
05/2019
Gitam Institute Of Management
Visakhapatnam
MBA : Finance And Marketing
10/2018
Gitam Institute Of Management
Visakhapatnam
Post Graduate Diploma : Insurance And Risk Management
05/2017
Hindusthan College Of Arts And
Science
Axis Bank Ltd - Summer Intern
Visakhapatnam , India
02/2019 - 04/2019
1. Helped Branch staff on their servicing clients.
2. Collected customer data near Branch location and open casa accounts.
Sharekhan Ltd - Summer Intern
Hyderabad , India
05/2018 - 06/2018
1.Learned trading and opening demat accounts
Courses mojo Academy – Intern
Coimbatore,India
01/2021-03/2021
1.learned financial modeling DCF Valuations of company with advance excel.
Coimbatore
Bachelor Of Business Administration With Computer Applications.
05/2014
Ascent Junior College
Visakhapatnam
H.S.C: M.P.C
05/2012
K.K.R Gotham International School
Visakhapatnam
S.S.C: 10th
Certifications
Financial risk management level 1 and 2 , UDEMY - 3 months
Credit analysis process in banking, UDEMY - 2months
Lean management, MSME PDC -1 month
Anti money laundering, -1 month
Financial planning, open to study -1 month
Digital marketing , SODME PVT LTD - 1 month
Complete Oracle sql certification course UDEMY- 1 month
Languages Known
English
Telugu
Address
G202.Shriram Vijya Hyde Park, DuraisamyLayout,Peelamedu,Coimbatore,641004.
