Macy Ann Remoquillo-Aragon

I have worked as a Customer Service Representative via email for one year. Since i started working as a freelancer, i have learned a lot and became more independent. Because working from home requires minimum supervision.

My ability and skills in Customer Service helps me improve in my daily life.

The first one was from an Indian client based in Canada. They are selling different kind of products and i was responsible for giving assistance and replies for every customer's query. The main goal is to provide customer satisfaction. The second one was from a UK based company which sells glamorous shoes designed for girls. These job experiences made me knowledgeable in providing customer's satisfaction. My important role is to provide customer their tracking information, item prices, delivery options, payment methods and more. I am knowledgeable in using
Shopify, Zendesk, Exsellco, Volo, and knows how to track deliveries and shipments. I should be hire because based on my experiences in customer service i can contribute enough to the company. I will work self-directed and can figure things out whenever possible. I want a long term job where i can help you build your business.