Macledon Kibe Ndiribe

Virtual Assistant Resume Professional Summary Detail-oriented and highly reliable Virtual Assistant with 3+ years of remote experience supporting entrepreneurs, startups, and small teams. Specialized in administrative support, inbox and calendar management, social media scheduling, basic design, and customer service. Proven track record of helping clients streamline daily operations, improve productivity, and grow their online presence through professional, well-managed support. Core Skills & Tools - Executive & Admin Assistance - Inbox & Calendar Management - Social Media Scheduling & Support - Research & Data Entry - Customer Service (Email & Chat) - Google Workspace, Microsoft Office, Dropbox - Canva for Graphics & Branding - Trello, Asana, ClickUp (Project Management) - Slack, Zoom, Google Meet (Team Communication) Work Experience Senior Virtual Assistant - Remote Support Pro Remote | Feb 2022 - Present - Managed daily tasks for C-level executives, including scheduling, inbox filtering, and task reminders. - Created and maintained SOPs, workflows, and digital documentation for internal processes. - Scheduled and monitored social media content using Later and Buffer. - Tracked metrics and prepared monthly client reports. - Delegated tasks to junior VAs and supported onboarding. Administrative VA - CloudSavvy Solutions Remote | Jan 2021 - Feb 2022 - Provided customer service through email support for an e-commerce client. - Scheduled appointments, sent follow-up emails, and managed booking systems. - Designed branded marketing materials with Canva. - Maintained data sheets and CRM systems with high accuracy. - Assisted in organizing monthly webinars and virtual events. Junior Virtual Assistant - Digital Maven Agency Remote | June 2020 - Jan 2021 - Performed general administrative tasks such as transcription, proofreading, and file organization. - Scheduled social media posts for clients using Hootsuite. - Took part in virtual team meetings and prepared weekly update reports. - Supported senior assistants with ad-hoc assignments and document formatting. Education & Certifications Virtual Assistant Resume Virtual Assistant Bootcamp - WorkSmart Academy Completed 2020 | Covered Admin Tools, Client Communication, Remote Work Ethics Canva Design Skills - Self-Taught (2020-Present) Design of social media posts, lead magnets, thumbnails, and brand kits. Soft Skills - Time Management - Communication (Written & Verbal) - Confidentiality & Professionalism - Initiative & Accountability - Adaptability in Remote Environments