Maana Marie P. Delfino

I am a hard working individual with less supervision. I worked as a Virtual Assistant before and my job was to call a customer to provide lists of health care facilities suitable for them. And manages FB page of the company, changing HubSpot deal stages and monitoring ticket thru Zendesk by answering inquiries of our customers. I also worked as a hotel nurse under HR administration in a Hotel. I am well familiar with Insurances and medical conditions. I am good with regards to customer service, setting up the meeting, calling clients on your behalf, doing report and submits it on time and I know how to use the google calendar and was well trained with excel and have a little background on Quickbooks. I know also Shopify, dropshipping and knows how to use Zendesk and Hubspot change deal. I am also a Nurse and a Diabetes Educator by profession. I have the said hardware requirement and my internet is up-to 20mbps which means that it is only me who uses it. I can be a great asset on your company, given the fact that I was working with 1 of the BPO company here in Cebu for 3 years before and was even promoted to escalation department wherein I no longer take calls but rather call customers to tell them that the problem was solved.