"ONE THING MATTERS. . . YOUR CUSTOMERS." They are the lifeblood of your business. The last thing you'd want is for them to leave you negative feedback and reviews on your seller profile and product page.
Some says hiring customer support is an additional expense. Why not see it as an investment instead? Customer satisfaction by word of mouth, feedback, reviews. . . they get you on top!
As your Amazon Customer Support and Virtual Assistant, I will help you stay at the top of your business.
The following are areas that I can provide assistance with:
Customer Support
Amazon - customer inquiries, returns, replacements, refunds, chargeback, A-Z guarantee claims
eBay - customer inquiries, returns, offers
Data Entry and Administrative Tasks
MS Office (Word, Excel, Powerpoint, Visio)
Google Docs, Google Spreadsheets
Customer Service Help Desk
Help Scout
ZenDesk
LISTING REINSTATEMENT
Email Handling
Chat Support
Order Processing
Returns and Refunds
Inventory Reconciliation
Product Research (Google|Yahoo|Bing|Paid & Free Research Tools)
Vendor Central
Business Central