Ma Zhazha
Badaran
EMAIL MARKETING SPECIALIST/
GENERAL ADMINISTRATIVE ASSISTANT
Professional History
Administrative Assistant
Valeriano C. Yancha Memorial
Agricultural School
September 2016-July 2024
Personal Profile
Versatile and detail-oriented Virtual
Assistant with 10 years’ experience
providing comprehensive
administrative support and
competitive digital marketing
assistance. Adept at handling a
wide range of tasks, including
admin support, ecommerce
management, and email marketing
Areas of Expertise
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
Research, Data Collection and Data
Entry
SMM (Content Creation Scheduling posts)
Website post management
Customer Support
Email Marketing
Funnel Building
Ecommerce Management (Product
Research, Product Listing, Amazon, Ebay,
Shopify)
CRM Management
Tools
Google Suite: Drive, Docs, Sheets,
Forms, Mail, Calendar, Slides
MS Office (Word, Excel, PowerPoint,
Outlook)
Trello, Asana
Figma, Klaviyo, Hubspot
Systeme.io, Clickfunnels
Contact Information
Maintains Filing System
Schedule Meetings & Appointments
Book Travels and Accommodation
Data Entry
Primary Point of Contact for Inquiries
Technical Support Representative
RMH Asia-Pacific Teleservices Inc.
February 2013-September 2013
Troubleshoot Dental Software used by
Dental Practitioner
Customer Support
Technical Support Representative
Teleperformance Philippines
September 2011- December 2012
Troubleshoot hardware and software
issues for Gadgets (Specific Brand)
Provide Assistance for Product Set up
and Registration
Customer Support
Technical Support Representative
Sykes Asia Inc.
June 2010- September 2011
Troubleshoot Internet Connection
Problem
Troubleshoot Email Issues
Troubleshoot Virus Related Problems on
PC (malware, spywares, virus)
Schedule Technician Dispatch
Customer Support
Academic History
--www.linkedin.com/in/zhazha-badaran4a-
Panugmonon, Basey, Samar
University of the Philippines Visayas - Tacloban College
Bachelor of Science in Management-
