Ma. Victoria Ordinario

Hi, I’m Ma. Victoria Ordinario — a reliable and results-driven customer support specialist with over 5 years of experience handling U.S.-based clients.

I’ve worked in roles across sales, customer service, and quality assurance, mainly supporting healthcare and DME (Durable Medical Equipment) accounts. My strength is helping customers feel heard and supported — whether it’s through phone, email, or live chat.

I'm proficient in:

GoHighLevel, HubSpot, RingCentral

Order processing, tracking, and follow-ups

Handling escalations and resolving complex issues

Support ticketing systems

Providing accurate and empathetic support in fast-paced environments

I’m also organized, coachable, and proactive. I love learning new tools and systems, and I take pride in making every interaction smooth and positive.