Ma Theresa Umpacan

With over 12 years of experience in the banking and BPO sectors, I specialize in bridging the gap between complex data analytics and operational excellence. Currently a Business Execution Consultant at Wells Fargo, I leverage a deep background in Senior Quality Assurance and Audit to drive risk-based testing, automation, and process transformation.

I have a proven track record of leading cross-functional initiatives that enhance visibility and accountability. By developing sophisticated dashboards and custom scripts, I transform raw data into actionable insights that streamline operations. My technical toolkit is extensive, featuring proficiency in Tableau, Power BI, Excel (VBA/PowerShell), SQL, SAS, and Cognos, alongside project management expertise in Jira and Confluence.

Beyond technical execution, I am a dedicated mentor committed to fostering team growth. My career is defined by delivering 100% accuracy in audit findings and earning multiple awards for innovation and leadership. I am passionate about helping organizations improve execution and control environments through data-driven decision-making and sustainable operational improvements.

English Proficiency: C2-level English mastery (EF SET 79/100)