Ma Theresa Paz del Mundo

Extraordinarily capable and Proficient with searching skills as I have worked in a BPO environment as a Directory assistant and Order taker both for US and UK account respectively, for the past 4 years. I also have excellent communication skills as I have been part of mentoring and assisting fellow customer service agents in handling complaints, bulk orders and difficult search for clients for both US and UK.

Throughout the years of my experience working as a Customer Service Representative, I have been given numerous accolades including Top Employee, Fastest Searching skill, and Excellence Report to name a few. Which developed my mastery in Detail Oriented, Time Management, Data Entry for addresses and phone numbers, Taking Orders and Exemplary Listening and Communication skills, all in a timely manner. This is my commitment to my prospective clients in getting the job Done.