Ma. Theresa Marquez Lerias

MA. THERESA LERIAS 3 YRS EXPERIENCED IN TRAVEL SALES & 1 YR IN VIRTUAL ASSISTANCE SUMMARY SKILLS / HIGHLIGHTS Customer & Service Oriented Microsoft Office proficiency Accurate & Detailed Time management Dedicated team player Strong interpersonal Skills File management PLATFORM USED Facebook- Youtube/ Instagram LinkedIn- Global Distribution System Pinterest - Airline, In Flight System CRM tools - Pinterest CONTACT INFORMATION Email:-Mobile: - Skype: Ma. Theresa Lerias (ADEL) Home Address: Minglanilla, Cebu, Philippines CHARACTER REFERENCE Talented experienced Sales/Lead Generation travel sales consultant and a reliable & enthusiastic Virtual Assistant. Highly responsive to a diverse range of client needs, specializing in supporting small business and solo entrepreneurs in the areas of customer service, marketing and social media. I help online entrepreneur with my business skills through various researches and past learning from my previous employment! Enthusiastic & skilled in Social Media & Email Marketing, Creative Designing, Lead Generation - B2B/B2C Campaign. EXPERIENCED General Virtual Assistant at Upwork January 2015 - present Managed various data entry and lead generation accounts sales conversion of clients. Assisted various clients in their businesses in areas of content writing, graphic design and social media. General Virtual Assistant at Ripple VAs August 2020 - present Managed various social media accounts to maintain brand awareness. Oversaw new product shoots for instagram posts. Interacted with customers and vendors on a daily basis. Aimed to increase product awareness, attract new customers and retain existing customers. Travel Sales Consultant at Asaptickets/ Skyluxtravel August 2017 – March 2020 Keep clients record management on all airline offers of the company economy and business tickets through inbound or outbound client call and sales presentation Offer good products and additional services template or customize according to their travel arrangement and are relevant to client needs and requests TRAINING VIRTUAL ASSISTANT SKILLS TRAINING High Five Online Training And Tutorial (Completed A Total Of 24 Hours Training) Phase I - Google Products Overview: Fundamental uses of Google Drive from Upload and Store, up to Sync and Access, View and Update, Organize and Search, Share and Collaborate, and Creating Google Form. Training Skills Include: Google Drive Google Docs- Google Slides Google Sheets- Google Form Phase II - Social Media Overview: Demonstrate the functionality of Facebook Business Page from Management to Marketing & Advertising, and etc. Training Skills Include: Facebook Management & Advertising Creative Designing using Canva Content Scheduling using Buffer Phase III - Prospecting & Lead Generation (Lead Research) Overview: Demonstrate the functional importance of Leads Searching using Google, different Tools, Software and Platforms. Training Skills Include: Prospecting and Lead Gen. Common Software and Tool LinkedIn Lead Prospecting Zoho CRM Navigation for Sales Funnel Phase IV - Email Marketing Overview: Getting Started With Using MailChimp - Create and Send Campaign, Create a List, Building Effective Landing Page, Etc. Training Skills Include: MailChimp Navigation Sending Calendar Invites using eMClient Creating VCard Phase V - Online Bookkeeping Overview: Utilizing the fundamentals of Quickbooks Software for online bookkeeping transaction. Training Skills Include: Navigation of Quickbooks Software for online bookkeeping.