Ma.Theresa Josephine Gura

MA. THERESA JOSEPHINE J. GURA 61-B Tabada St., Mambaling, Cebu City Contact No- / (032) 264 – 0468 Email add:-OBJECTIVES Seeking a position with growth-oriented company offering opportunity for advancement and professional development, requiring extensive and service experience in any position and to be an asset of the company. PERSONAL DATA Nickname Date of Birth Place of Birth Gender Age Religion Height Weight Citizenship Civil Status Language Skills : Tere : November 19, 1988 : Butuan City : Female : 27 : Latter Day Saint (Mormons) : 5’2” : 145 lbs. : Filipino : Single : English, Tagalog, Cebuano WORK EXPERIENCE Customer Service Representative April 17, 2009 – April 23, 2016 Qualfon Phil Inc. Skyrise 3 bldg., Asiatownn IT Park, Lahug, Cebu City 6000 Cebu City TRAININGS Customer Retention Training E-mail Response Training Portability Training August 7, 2009 December 13, 2011 June 15, 2013 EDUCATIONAL BACKGROUND College : Associate in Midwifery Butuan Doctors’ College Butuan City 2006 – 2008 Secondary : Timber City Academy Butuan City 2001 – 2005 Elementary : Mactan Air Base Elementary School Lapu-lapu City 1995 – 2001 SKILLS / COMPUTER SKILLS (Visual Basic, Microsoft word, Excel) CHARACTER REFERENCES Mr. Junry V. Ybanez Operations Supervisor/Team Leader Qualfon Philippines Inc. Contact no- Ms. Rose Mae Maternal Customer Care Representative Qualfon Philippines Inc. Contact no- Mr. Michael Gatchalian Team Leader/Supervisor Qualfon Philippines Inc. Contact no-