Ma. Theresa Aquino

Ma. Theresa Aquino G E N E R A L V I R T U A L A S S I S TA N T - Blk 9 Lot 3 Phase 2 Karlaville Parkhomes Hugo Perez, Trece Martires, Cavite, 4109, Philippines-LINKS PROFILE Facebook A detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. I strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experience in creating and effective, organized environment in which I can excel to ensure loyalty Onlinejobsph Skype SKILLS Customer Service Effective Time Management Data Entry Good organizational skills Social Media Management Multi-tasking Inventory Management Document Control E M P LOY M E N T H I S TO R Y Machine Operator at Unilever Philippines Inc., Cavite October 2016 — May 2022 one of the largest fast-moving consumer goods (FMCG) companies in the world. We make some of the world's most loved brands: Dove, Lynx, PG Tips, Ben & Jerry, Sure, Magnum, Knorr, and Hellmann's, Tresemme, Vaseline, and Lipton to name a few. Set up the machine, assemble various parts of the machine, and adjust the machine to formula specifications. Monitoring Product specifications such as bar weight, product size, machine output, speed, wrap, code dates, and product quality. Ensure that all aspects of Quality within the area of responsibility are in accordance with local Quality procedures to protect and promote the brand and product.. A good team player, responsible, and supportive. Inventory Controller/Barcoder/Warehouse Receiving Clerk at Topserve Manpower Solutions Inc., Cavite March 2016 — September 2016 specialize in warehousing and logistics, operations, aviation/ground handling, management support, and janitorial services. Maintained inventory and ordered supplies as necessary. Developed and executed strategy for logistics and inventory management. Maintained, inspected, and organized the warehouse. Effectively utilized knowledge of inventory control and management. Organized stocked and ordered parts to maintain inventory. Customer Service Representative/Cashier at Super Shopping Market Inc., Cavite October 2014 — March 2015 owns and operates supermarket chains which offer foods, home products, and other grocery items. Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer. Communicated effectively with colleagues and superiors. Helped to increase customer return rates by providing excellent customer service at all times. Recorded and processed all orders in an organized and accurate manner. Took on extra shifts based on the needs of the store. Quality Assurance Inspector at Mitsuba Philippines Corp., Dasmariñas February 2011 — August 2011 The enterprise operates in the Motorcycle, Bicycle, and Parts Manufacturing industry. Check and verify the supplier's inspection certificate including the quantity, lot number, and quality. Characteristics against the actual quantity, lot no. received, and required standard specification. Fill up and accomplish incoming inspection check sheet. Monitor/request monthly supplies. Check/receive parts endorsed by MC1 section with reference to applicable Inspection standards and specifications based on parts drawing. E D U C AT I O N Computer Programming at La Verdad Christian College, Apalit, Pampanga 2009 — 2010 The La Verdad Christian College or LVCC is a private non-stock, non-sectarian educational institution established in Apalit, Pampanga, Philippines. It is the first private school in the Philippines that grants scholarship programs to deserving students by providing tuition-free education and no miscellaneous fees. Data Encoder and PC Operations at Dasmariñas Computer Learning Center, Cavite January 2007 — September 2007 is an institution accredited by TESDA that offers technical and Vocational Education and Training Programs, is a program which aims to address the rising number of unemployment in the municipality by providing non-formal education mostly to out-of0school youths. This program will empower the young constituents by granting quality basic computer education and thus help them be competitive in the fast evolving computer industry. T R A I N I N G S AT T E N D E D Graphic Design 2021 Amazon FBA Course 2021 Shopify Management 2021 Virtual Assistant/Social Media Management 2020 Product Research Course 2019 PA R T - T I M E J O B Amazon Product Research November 2020 — January 2021 Duke Cannon Supply Co. - Beauty & Personal Care (Soap) Virtual Assistant/Social Media Management March 2021 — January 2022 Urefic LLC. Graphic Designer February 2022 — June 2022 Panvola - Kitchen and Dining (mugs) REFERENCES Crizel Mangadang Unilever Philippines Inc.-, (- Jynell Motillla Amazon Executive E-commerce Virtual Assistant-,-