Ma. Rowella Reyes

MA. ROWELLA REYES VIRTUAL ASSISTANT San Antonio, Jubay. Liloan, Cebu |-|- SUMMARY Results-driven Virtual Assistant with a proven track record as a top performer, excelling in customer relationship management and ensuring exceptional satisfaction. Adept in multitasking and organization, I leverage strong verbal and written communication skills to streamline operations and enhance team collaboration. Committed to delivering high-quality support while adapting swiftly to evolving demands. Highly organized and detail-oriented, bringing strong expertise in managing schedules, handling email correspondence, and organizing virtual files. Skilled in multitasking, data entry, and using various software applications to streamline tasks and ensure accuracy. Quick learner with solid work ethic, consistently meeting deadlines and maintaining high standards. Seeking to contribute as Virtual Assistant with comprehensive knowledge and skills in administrative support and digital tools. SKILLS Basic Computer Skills Verbal Communication Skills Written Communication Skills Team Collaboration Organizational Skills Active Listening Adaptability and Flexibillity Language Proficiency Attention to Detail Customer Service Relationship Management PROFESSIONAL EXPERIENCE Virtual Buddy 24/7 July 03, 2024 - April 07, 2025 Been a top pertormer in our company for tour months Had 10 months experience in my previous company Developed and maintained customer relationships, ensuring a high level of customer satisfaction. Answered incoming calls promptly and efficiently routed them to the appropriate personnel. Answered telephones to give information to callers, take messages, or transfer calls. Sales Representative. EDUCATION COMPLETED SENIOR HIGH SCHOOL Liloan National High School Humanities and Social Sciences Graduated With Honors 94 GPA ADDITIONAL INFORMATION Age : 18 Place of Birth: Bonbon, Aloguinsan, Cebu Citizenship: Filipino Gender: Female Status: Single Religion: Roman Catholic Extracurricular Activities Extemporaneous Speech Essay Representative ( 200 Words Category ) Spoken Poetry Performer Impromptu Speech ( 5th Placer )