Ma. Rhosette Sahagun

I am very passionate and experienced in customer service, my goal is to help you provide the highest satisfaction that your customer deserves while working on the day-to-day tasks. My fun and energetic personality would also help me and the organization to get positive reviews that would have a great impact on the company’s success.

I have almost 4 years of experience in customer service, technical support  and I also have experience in E-commerce for two months with Amazon. Because of that, I have an expertise in using Zendesk, magento, salesforce and other customer service tools.

I am a person who always goes beyond what is expected and always find ways to provide solution to any problem.

If you feel that I could help you, I would be happy to discuss more about the opportunity.

Skills:

-Data Entry in Word, or Google Docs

-Transcription (transcribing voicemail, video or audio, podcasts etc.)

-Executive Assistance

-Typing

-Email Management/Filtering

-Booking appointments with clients

-Answering support tickets (with use of Freshdesk)

-Receptionist duties (answering occasional calls)

-Dropbox / Google Drive Organization

-Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)

-Manage and update Social Media Accounts