Ma. Rhodora Carmelli Andres Alberto

Ma. Rhodora Carmelli A. Alberto Block 24 Lot 23 Golden City Subd., Brgy. Canlalay, Binan, Laguna, 4024 - Email:- PROFESSIONAL EXPERIENCE PANCAKE HOUSE Alabang, Muntinlupa Shift Manager March 2014 – Present • Ensures the store’s availability of products and staff before operations. • Orders food and non-food supplies. • Monitors the cash funds and accurately checks cashiers’ reports. • Attends product roll-outs and trainings/seminars to be cascaded to the team. • Deals with guests’ feedbacks and makes sure to satisfy them. • Deals with staff in terms of their attitude and performance. STARBUCKS Barista (Part Time/Seasonal) Alabang, Muntinlupa October 2013 – January 2014 • Performs opening and closing procedures in the bar area (cleaning and back-ups of products). • Makes cold beverages especially Frappuccinos and plating reheated food. EDUCATION TERTIARY: LYCEUM OF THE PHILIPPINES UNIVERSITY -) Intramuros, Manila Bachelor of Science in International Hospitality Management Specialized in Hotel and Restaurant Administration Graduated April 2013 SECONDARY: LA CONSOLACION COLLEGE- BINAN CAMPUS -) Secondary Education Graduated March 2009 PRIMARY: LA CONSOLACION COLLEGE- BINAN CAMPUS -) Elementary Education Graduated March 2005 ACHIEVEMENTS · Dean’s Lister (A.Y-) COMPUTER KNOWLEDGE AND SKILLS · Proficiency in MS Word and MS PowerPoint SEMINARS ATTENDED ⚫ COACHING MADE EASY! SEPTEMBER 5, 2018 ⚫ BASIC TRAINING (BT) APRIL 2- 12, 2018 ⚫ HANDLING GUEST FEEDBACK (HGF) MAY 22, 2017 ⚫ BEHAVIOR-BASED INTERVIEW (BBI) APRIL 14, 2016 ⚫ LEADERSHIP FUNDAMENTALS (LF) OCTOBER 24-25, 2016 REFERENCES RICHARD GALLARDO ASSISTANT RESTAURANT MANAGER- MARIA LLENA MAGBANUA SHIFT MANAGER- AIROL SANTIAGO SHIFT MANAGER- I hereby certify that the above information given are true and correct as to the best of my knowledge. Applicant’s Signature