Ma. Reinadel Riva

MA. REINADEL RIVA Remote Administrative Assistant ABOUT ME I am a detail-oriented Remote Administrative Assistant with experience supporting clients and teams through calendar management, communication coordination, and documentation. Known for efficiency, confidentiality, and reliability, I bring strong organizational and communication skills to streamline processes and boost productivity. I adapt quickly to diverse tasks and tools, ensuring smooth operations in dynamic environments. Dedicated to delivering quality results, I provide consistent support that allows businesses to focus on growth and success. WORK EXPERIENCE 01/2025 – 05/2025 Cebu City, Philippines Project Management Associate Trainee, Accenture Academy Oversaw website design, content development, and SEO marketing strategies while enhancing branding and logo design. Acquired practical experience with project management tools, including , Microsoft Excel. 01/2025 – 03/2025 Central Visayas Cebu City, Philippines Customer Service & Statistical Specialist Assistant/Intern, Philippine Statistics Authority Region VII Delivered clear and courteous responses to inquiries regarding application procedures, document requirements, and processing times. Supported the handling of email and phone inquiries related to civil registration, national ID, and other PSA programs. 01/2024 – 10/2025 Financial Advisor, AIA Philippines Facilitated the preparation of timelines, project plans, and progress reports that were aligned with client specifications and deadlines. Developed client-facing communication and documentation skills within a fast-paced, high-volume project environment. Cebu City, Philippines EDUCATION 2020 - 2023 N. Bacalso Avenue Cebu City, Philippines Cebu Institute of Technology - University Bachelor of Science in Business Administration, Major in General Business Management 2016 - 2020 Puro, Aroroy, Masbate, Philippines Liceo De Aroroy formerly Andres Soriano Junior Memorial School General Academic Strand SKILLS Calendar and email management Customer service and client communication (chat, email, calls) Data entry, document preparation, and file organization Social media management (content scheduling, engagement, basic Canva Travel arrangements and appointment scheduling Blog formatting and website updates Online research and lead generation CRM software and database management LANGUAGES English (Fluent) Tagalog (Fluent) REFERENCES Mr. Allan B. Delantar Professor, Cebu Institute of Technology - University Email:- Dr. Lalaine O. Narsico Professor, Cebu Institute of Technology - University Email:-