Ma. Regina Fernandez

MA. REGINA FERNANDEZ EXECUTIVE VIRTUAL ASSISTANT Profile Skills Summary Being computer-savvy and resourceful, I am Internet Research continuously studying on essential tools and Writing upgrading my skills. My meticulousness and Microsoft Office: Word, Excel, PowerPoint ability to work under pressure perfectly goes G-Suite: Drive, Gmail, Sheets, Docs hand-in-hand in producing high-quality work. Graphic Design: Canva Customer Service File Management SEO: Keyword Research Product Research, Product Listing Work Experience Guidance Counselor Educational History February 2015 - February 2016 Arellano University University of the East Organized programs and seminars June 2010 - March 2014 Collated data and created reports for student Bachelor of Science, and program assessment Major in Psychology Corresponded with school officials regularly Assisted in school marketing events - Studied clinical, educational, and industrial Assisted with writing an academic research psychology. paper for accreditation purposes - Passed the licensure exam for Psychometrician CUSTOMER SERVICE REPRESENTATIVE February 2019 - September 2019 ePerformax Contact Center & BPO Phone support: answered 60-70 calls daily from PayPal customers in North America and Canada -vfsbymaregina