Ma. Raquel Dapin

Hi, I'm Ma. Raquel Dapin, a multi-skilled freelancer based in Davao City, Philippines. With over five years of experience in technical support, customer service, creative consulting, and management accounting, I bring a strong mix of technical knowledge and people skills to every project I take on.

I started my career in the BPO industry, where I grew into a Top CSAT Performer handling complex Google ecosystem issues across phone, email, and live chat. I earned consistent Outstanding QA ratings by combining technical precision with clear, professional communication.

I later transitioned into a Creative Consultant role, managing end-to-end marketing campaigns using tools like Salesforce, Canva, and Adobe working closely with clients and teams to deliver results that met brand goals and drove engagement.

Most recently, I completed a management accounting internship where I handled bookkeeping, payroll, account reconciliation, and financial reporting giving me a solid understanding of financial operations and data accuracy.

I am proficient in MS Excel, Google Workspace, Salesforce, CRM platforms, Canva, and AI productivity tools. I work well independently, communicate proactively, and adapt quickly to new environments and tasks.

If you are looking for a reliable, versatile freelancer who delivers quality work with minimal supervision, I am ready to help.

Let's work together.