Ma. Quennie F. Santos

 MA. Quennie F. Santos 1201 Lardizabal St. Sampaloc- |  - Objective To expand my knowledge in Software testing while sharing what I have acquired in my experiences. Skills & Abilities Has experience in Agile SDLC Methodology and Waterfall SDLC Methodology. Has experience in the Airline Industry, Telecom Industry and Insurance Industry. Software Testing Process experience includes: Functionality Testing, Regression Testing, White-box testing, Black-box Testing, Adhoc Testing, UAT support, Non-functional Testing, and with minimal Back-end Testing experience. Has experience in Automation Testing using an open-source automation tool – Madcow. Other Skills: MS Office Suit, Toad, AS400, Putty, Spira, Kenan CC, Kenan DR (Workpoint), RallyDev, JIRA, Sabre GDS Client, Sabre Interact, Power Director, Versionne One, ALM (Application Life Cycle Management), Clarity, CRM Siebel, SOAP UI, XML, Snag-It, Jing, Madcow Soft Skills: Patient, Persistent, Can adapt to changes, Respectful, Can communicate well, Team Player Experience Test analyst 4impact may 2014 - present Industry: Airline and Insurance Performed test executions such as; Sanity Testing, Automation Testing (Madcow), Systems Acceptance Test, Adhoc Testing, Middleware Testing using Soap UI and Functional Testing. Also, provided support for UAT Activity. As for documentation; Created Test Cases, Test Scripts for Automation, Test Scenarios, Risk Assessment and Test Summary Report Currently acting as Test Lead for Manila Team BA/QA Wesupport inc february 2010 – may 2014 Industry: Telecom Company Deployed as a Business Analyst/Software Quality Tester (Manual testing) and for the company’s Customer Related systems. (Web-based and Desktop Applications). Performed test executions such as; Sanity testing, Functional testing, Systems Acceptance testing, User Acceptance Testing, Load Balance Testing and Adhoc testing. As for QA documentation, Created Test Scripts, Test Scenarios, Test Plans and Test Acceptance Report. Acted as Team Lead for some Projects. For BA, created Business Requirements Specification. Projects Handled: Information Kiosk Customer Management System Subprojects: DB Upgrade, Auto-push of data products, Limited Admin Rights on CMS Servers, F5 or Load Balancing, Opportunity Details, Midstream Cancellation, CMS testing on Windows 7 OS. PID (PLDT Internal Directory) CHEARS (Call Handling and Evaluation System) PLDT WifiZone (Registration Application, Support & Monitoring Tool Application & Webservice) PLDT Telerewards PLDT Watchpad Project Touch (Text Blast) Self-Care Portal PLDT heyU Registration Portal SMEGBILLING (webservice) SMS Blasting AskPLDT – SMS Platform test engineer ii cheq systems inc january 2008 – may 2014 Industry: Airline Company Deployed as a Test Engineer (Manual Agile testing) for the company’s major product which is Internet Booking Engine. All systems are Web-based application. Performed test executions such as; Sanity Testing, Regression Testing, Systems Acceptance Test, Adhoc Testing and Functional Testing. Also, provided support for UAT Activity. As for documentation, (QA) Created Test Scripts and Test Scenarios. Projects Handled: Belavia Airlines – B2C Website Application Air Malta Airlines – B2C and B2B Website Applications Gulf Air – B2C and B2B Website Applications network engineer nexus july 2007 – october 2007 Deployed as a Network Engineer which basically transfers the company’s computers to the new network domain. Installs anti-viruses to the PCs and troubleshoot simple problems that arise during the said activity. on the job training landbank of the philippines april 2006 – may 2006 Assigned to Compliance Management Department of the company. Route papers for the company’s new policies and regulations. Education pamantasan ng lungsod ng maynila, intramuros, manila bachelor of science in information management Member of College of Engineering and Technology Women’s Basketball Team -) Finalist – Peer Pop Society Song Writing Competition (2004) ann arbor montessori, binan, laguna secondary education AAM Chorale Group Member from 3rd Grade to 4th yr HS Cadette of the Year Awardee – March 2003 References Available upon request