Ma. Pia C. Inanoria
--20D Aries St. Pamplona Park Subdivision,
Pamplona 2, Las Piñas City
Highly motivated and organized individual with experience providing exceptional service to
clients and dedicated to improving accuracy and efficiency across various industries. Adept
at handling high-volume inquiries via phone, e-mail, and in person while maintaining a
positive and professional demeanor.
Work Experiences
Customer Service Representative
(Teleperformance)
April 2017-May 2017
selling chocolates and flowers to
customers in the United States,
thoroughly explaining details about
the products.
responds to customer inquiries
takes orders, calculate charges, and
process payments
escalate issues to the appropriate
department or manager
maintain accurate records of
customer interactions and
transactions
Virtual Assistant (Sustain Nutrition)
January 2023-March 2025
Microsoft Office tasks (Excel, Word
processing, formatting handouts,
Powerpoint
presentations)
creates and manage email lists on
MailChimp
designing Instagram posts (using
Canva program)
data management and analysis of
Client’s statistics
Special Project Engagee (Chinabank)
January 2019 - June 2019
assists in maintaining accurate
information and details from clients’
accounts.
helps in organizing papers/files
making sure they are alphabetically
arranged.
Information Clerk (Christ The King
Medical Center Unihealth Las Piñas)
February 2023-December 2024
In charge with Outpatient
department records.
records Doctors' attendance
assists patients, doctors, and
visitors to their designated areas
and concerns. Answers inquiries
through telephone and in person.
Relevant Skills
Educational History
Communication skills
Bachelor of Arts in Psychology
(Arellano University)
March 2015-March 2018
Data Management
Mailchimp, Canva, Excel, Microsoft
Word and Powerpoint presentation
skills
Eye for detail and accuracy
Las Piñas East National Highschool
March 23, 2013
Excellent customer service
Ability to work well under pressure
Ability to work quickly and task
Pamplona Elementary School Unit 1
March 30, 2009
prioritization
Pamplona 1 Day Care Center
April 4, 2003
References
Karen Arevalo--Tricia P. Robles--Filomena Cuizon-
