Ma. Pauline Ramos

My name is Pauline and I’m excited to be here today. With over nine years of experience in Customer Service and Technical Support, I have honed my skills in problem-solving, communication, and building strong relationships with customers. I’ve worked with diverse teams, tackling challenges head-on to ensure that clients receive the best possible support.

In addition to my professional background, I’m also an avid gamer, particularly enjoying titles like Valorant and Dota 2. These games have not only been a source of entertainment for me, but they’ve also taught me valuable lessons in teamwork, strategy, and quick decision-making under pressure.

I believe these skills are directly transferable to my role in customer service. Just like in gaming, understanding customer needs and responding effectively requires strong collaboration and adaptability. I’m eager to bring this mindset into the workplace, where I can leverage my gaming experience to approach challenges with creativity and resilience.

I’m looking forward to the opportunity to contribute to this amazing team and help elevate our customer experience. Thank you!