Ma Patricia Bianca Quibael

I am a versatile and experienced professional with a strong background in HR operations, project management, and talent acquisition. I have built my career working in multinational organizations where I have supported large-scale operations, managed teams, and coordinated projects across different regions. My professional journey reflects my ability to adapt quickly to changing environments, take on new responsibilities, and consistently deliver results in fast-paced and complex business settings.

I currently work as a Talent Acquisition Supervisor at Fresenius Medical Care, where I supervise a team responsible for supporting recruitment operations and ensuring compliance with company policies and labor regulations. In this role, I oversee daily team performance, manage escalations, conduct audits, and create Standard Operating Procedures to improve efficiency and maintain operational consistency. I also play an important role in the transition from external business operations to a shared services model in Manila, helping streamline processes and strengthen internal capabilities. As a leader, I conduct performance reviews, facilitate team meetings, and guide my team in achieving both operational goals and professional growth.

Prior to this, I spent several years at Citi, where I held multiple roles that allowed me to develop strong expertise in operations management and project coordination. As an APAC Pillar Specialty Project Officer, I supported the divestiture of Citi operations in twelve countries, coordinating with internal teams and external partners to ensure smooth transitions. My responsibilities included managing project trackers and timelines, monitoring legal compliance, facilitating policy and process updates, and ensuring clear communication between stakeholders. This experience strengthened my ability to manage complex initiatives while maintaining accuracy and operational continuity.

Earlier in my career at Citi, I worked as an Operations Supervisor and Operations Support Analyst, where I supervised teams, supported recruitment and background screening operations, and handled client communications. I also participated in system migrations to platforms such as Workday and ServiceNow and helped develop process documentation and operational manuals. These experiences allowed me to build strong skills in process improvement, client engagement, and operational oversight.

I began my career at IBM as a Variable Resource Management Coordinator, supporting subcontractor operations and talent acquisition processes across multiple Asia-Pacific countries. This role exposed me to cross-regional collaboration and workforce operations early in my career.

Throughout my career, I have worked across different shifts, supporting both Asia-Pacific and United States operations. This experience has strengthened my adaptability, flexibility, and ability to perform effectively in diverse and demanding environments while maintaining strong organizational, time management, and relationship management skills.