Ma. Mikaela V. Ong

I have extensive experience in customer service, providing support through voice and email channels, resolving inquiries efficiently, and ensuring high customer satisfaction. I’m skilled in multitasking, problem-solving, and clear communication. I also have experience in bookkeeping, maintaining accurate records, managing financial data, and supporting payroll processes. My strengths include attention to detail, adaptability, and maintaining professionalism in fast-paced environments.