Ma Mikaela Legaspi

🌟 About Me – Virtual Assistant Experience & Skills

With a strong background in customer service, technical support, healthcare administration, and data management, I bring a versatile and reliable skill set to any virtual assistant role. I’ve successfully supported clients across healthcare, retail, and real estate industries in both remote and front-line roles.

🛠️ Skills & Experience

📞 Customer Service & Communication

– Inbound/outbound calls, live chat, and email support

– Resolving inquiries, complaints, and order updates professionally

💻 Technical & Remote Support

– Troubleshooting network issues

– Explaining service plans and billing to clients clearly

📅 Healthcare Admin & Scheduling

– Appointment booking, prior authorizations

– Insurance verification & HIPAA-compliant communication

📊 Data Entry & Reporting

– Managing large datasets, cleaning and analyzing data

– Proficient in Excel, Monday.com, REIpro, PropStream

🗂️ Organization & Time Management

– Multitasking across platforms and tasks

– Maintaining accurate records and documentation

🤝 What I Can Offer

🌐 Reliable remote support with a focus on professionalism and discretion

📈 Data-driven insights and well-organized reporting

🎯 Task ownership and proactive communication

⏰ Efficient scheduling and administrative workflow support

❤️ Empathy and care in client-facing roles, especially in healthcare

Reach out!

Mikaela legaspi

https://objective-mint-qz05gw.mystrikingly.com/