Ma. Lourdes Jimenea C. Icawalo

Hardworking freelancer who performs and delegates all multiple duties in a respectful and professional manner. Exhibits fair and consistent approach to managing staff and possesses seasoned abilities with identification of operational issues and the methods to address them as well as strengths in mentoring. I previously worked as a Team Leader during my BPO career and was on this position for 6 years. I am seeking an opportunity to join a progressive company where one can utilize skills and expertise developed through 8 years of invaluable experience.