Ma Lourdes Diaz

I bring 9 years of technical/customer support experience working within high-volume call centres.
Dynamic and performance-driven administrative professional with strong organizational, customer service, and communication skills. Multi-disciplinary industry expertise with an emphasis on records management, payroll processing, accounts payable and receivable.
Maintain demonstrated research, analysis, and database management proficiencies.
Excellent communicator with strong time-management and customer needs assessment skills.
Exercise independent judgment, decision-making, and problem-solving abilities.