MA. LETTY LAYA
Appointment Setter / Cold Caller
A results-driven professional with a proven track record in sales
management and team leadership, aiming to contribute strategic insights,
exceptional communication skills, and a dedication to excellence to a
dynamic position. Eager to leverage a strong academic background and
managerial experience to drive success and make a significant impact.
Personal--Malbago, Madridejos, Cebu
6053 Cebu
Age: 25
Experience
Mortgage Appointment Setter
Skyline Lending Group Inc.
Sep 2023 - Oct 2024
Generates leads, makes outbound calls, and schedules
appointments for real estate professionals, aiming to
facilitate connections between agents and potential clients.
Sales Manager & Sales Caller
Dec 2022 - Sep 2023
Gender: Female
Elite Automation Distribution
Nationality: Filipino
Initiated sales with potential customers over the phone. Asking
questions to engage customers and keep the conversation going.
Listening to the customers' needs to generate repeat sales. Gathering
and documenting customer information, payment methods,
purchases, and reactions to products.
Marital Status: Single
Skills
Communication Skills
Real Estate Cold Caller
DOS
Sep 2020 - Oct 2022
Ability to spark interest
quickly.
Calling prospects to see if there is interest in selling their
home. Gather inlet and building rapport, and then passing off
the lead to the company.
Proficiency in using CRM
Client Correspondent
Account Acquisition
Client Relations
Customer Support
Lead Conversion
Computer Skills
Achievements
Earned honors upon completing a BSBA-MM degree in
college.
Advanced to the position of Sales Manager at a USAbased Virtual Assistance Company.
Acknowledged with a Certificate of Appreciation for
exceptional performance as a Sales Manager.
Further promoted to the role of Team Leader at a Real
Estate Company.
Personal Banker
Dungganon Bank Incorporated
Education
BSBA - Marketing Management
SC-SIT Salazar Colleges of Science and-
Cebu, City
Institute of Technology
Earned honors upon completing a BSBA-MM degree in college.
Secondary Education
Madridejos National High School
Reading
Malbago Elementary School
Graduated as the salutatorian.
Declamation
Public Speaking
Volunteering
March 2019 - Nov 2019
Manage client relationships, opened new accounts, advise on
banking products and met sales targets with strong
customer service and compliance expertise.
Interests
Writing Poems
Dec 2019 - Aug 2020
EVAS - Emporium Virtual
Assistant Services
Ensure smooth communication and correspondence between
businesses and clients. I was responsible for relaying
information between the two parties and managing all
business‑related correspondence.
Elementary Education
-
Cebu, City-
Cebu, City
References
Lyca Caminos, FBA Director - Elite Automation Distribution
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Marlvin Medina, Bank Branch Manager - DBI
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Norberto Deja, Individual Loan Officer - DBI
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