Ma. Kristina Ross A. Santos

Ma. Kristina Ross A. Santos Banaybanay, Lipa City, Batangas, Philippines - / (-- OBJECTIVE An independent and self-motivated psychology undergraduate with proven and tested skills in critical thinking, problem-solving reasoning, research, literacy, and communication. Have expertise in using Microsoft Offices, Google Offices and experience with secretarial duties and customer service. PROFESSIONAL EXPERIENCE Telitech (TTEC) – Lipa, Philippines Human Resource Assistant, September 2018 – April 2019 • • • • • Support all internal and external HR-related inquiries or requests Maintain digital and electronic records of employees. Assist with recruitment by identifying candidates, performing reference checks, and issuing employment contracts. Produce and submit reports on general HR activity. Assist and perform job interviews and termination of contracts. EXTRACURRICULAR ACTIVITIES Psychology Society – De La Salle Lipa, Philippines Executive Secretary, August 2020 – July 2022 • • • • • • • Enhances effectiveness by providing information management support. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications. Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, and teleconferences Secures information by completing database backups. Maintains technical knowledge by attending educational workshops and reading secretarial publications. Contributes to team effort by accomplishing related results as needed. EDUCATION DE LA SALLE LIPA – LIPA, PHILIPPINES Bachelor of Science in Psychology August 2019-Ongoing OTHER SKILLS • • • • • • Leadership Time Management Verbal and presentation skills Editing and Photoshop Autocrat Polylingual in English, French and Filipino 2